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University Contact Information and Hours

Office hours, email addresses and Web sites for all offices that serve current and prospective students.

Academic Advising


Services:
graduate and undergraduate advising and registration, drop/add appeals

Telephone:
888.658.8632 x5900
Monday–Thursday: 9:00am–7:00pm
Friday: 9:00am–5pm

Fax:
312.261.3044 
Email:
Advising@nl.edu
Web site:
Academic Advising


Office Hours (additional hours by appointment):
Chicago:
Monday–Thursday: 8:30am–7:00pm
Friday: 8:30am–5:00pm

Elgin:
By appointment only

Lisle:
Monday, Tuesday and Wednesday: 9:00am–7:00pm
Thursday and Friday: 8:00am–4:00pm

Skokie:
By appointment only

Wheeling:
Monday and Wednesday: 9:00am–7:00pm
Tuesday, Thursday and Friday: 8:00am–4:00pm

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Admissions


Services:
application processing

Telephone:
847.947.5151
Monday–Thursday: 8:30am–6:00pm
Friday: 8:30am–5:00pm

Fax:
847.947.5151

Email:
Admissions@nl.edu
Web site:
Admissions


Office Hours:
Wheeling
:
Monday–Thursday: 8:30am–6:00pm
Friday: 8:30am–5:00pm

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Career Bridge


Services:
Helping students and alumni

  • Discover career options
  • Create and update marketing materials (resumes, cover letters, applications)
  • Gain experiential experience through internships and volunteer opportunities
  • Develop a strong network
  • Prepare for an interview
  • Negotiate salary and job offers
  • Advance or change careers
Telephone:
312.261.3270
Email:
careerbridge@nl.edu
Web site:
Career Bridge

Office Hours:
Monday- Friday 9:00am to 5:00pm
Career Bridge Locations: Chicago, Goose Island (Culinary and Hospitality), Lisle, Wheeling

Please call our office to schedule an appointment (In-person, Phone, or Zoom)

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Enrollment


Telephone:
888.658.8632
Monday–Thursday 8:30am–6:00pm
Friday 9:00am–5:00pm

Fax Chicago:
312.261.3407

Fax Lisle:
630.874.4491

  Web site:
Enrollment


Office Hours:

Chicago and Lisle:
Monday–Thursday: 8:30am–7:00pm
Friday: 8:30am–5:00pm

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Facilities


Services:
student ID cards, vending, room assignment, campus directions, lost and found, copy center, parking discount (Chicago)

Telephone:
888.658.8632
Chicago x3333
Elgin x8080
Lisle x4444
Skokie x2222
Wheeling x5555 

Hours:
Chicago campus:
Monday–Friday: 7:30am–10:00pm
Saturday: 7:30am–5:30pm*
Sunday: Closed

Elgin campus:
Monday–Thursday: 7:30am–10:00pm
Friday: 7:30am–5:00pm*
Saturday: Open per the academic schedule**
Sunday: Closed

Lisle Campus:
Monday–Thursday: 7:30am–10:00pm
Friday: 7:30am–5:30pm*
Saturday: Open per the academic schedule**
Sunday: Closed

Skokie Campus:
Monday–Thursday: 7:30am–10:00pm
Friday: 7:30am–5:30pm*
Saturday: Open per the academic schedule**
Sunday: Closed

Wheeling Campus:
Monday–Thursday: 7:30am–10:00pm
Friday: 7:30am–5:30pm*
Saturday: Open per the academic schedule**
Sunday: Closed

* Hours may be extended based on the academic schedule
** Only open as needed to support the academic schedule, please contact Facilities Management regarding specific dates.

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Learning Support


Services:
Tutoring, admissions testing and TAP workshops (consult the LLS Web site for workshop and testing schedules), request for accommodations.*

*Peter Ploegman, LLS Specialist, is the primary contact for students with disabilities, with the responsibility of coordinating accommodations in accordance with the Americans with Disabilities Act, Section 504, and University policy. All accommodations provided are based on individual need substantiated by medical documentation. For information on how to request accommodations, please contact him at PPloegman@nl.edu or call 888.658.8632 x3188.

Learning Support Telephone:
888.658.8632 x3374

 
Learning Support Email:
Learn@nl.edu
Learning Support Web site:
Learning Support


Office Hours:

Chicago Hours:
Monday – Thursday: 9:00am – 7:00pm
Friday: 9:00am – 5:00pm

Tutoring available at other campuses by appointment

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Library


Services:
Library resources and research assistance

Library Telephone:
888.658.8632 x3376

 
Library Email:
Library@nl.edu
Library Web site:
Library


Office Hours
Chicago Library Hours:
Monday–Thursday: 9:00am–7:00pm
Friday: 9:00am–5:00pm
Saturday: 9:00am–1:00pm

Wheeling Hours:
Monday–Thursday: 9:00am–6:00pm
Friday: 9:00am–5:00pm
Sat.–Sun: Closed

Lisle & North Shore Staffed Hours:
Monday–Thursday: 2:00pm–6:00pm and by appointment

Goose Island Hours:
Monday-Thursday: 9:00am-7:00pm
Friday: 9:00am-5:00pm
Saturday: 9:00am-1:00pm

On-site library faculty and learning support hours vary by campus and day. Library hours may vary by season, often with reduced hours during summer and on holidays. Please call or check the Library Web site for more information.

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Ombudsman and International Students


Services:
Ombudsman, issue resolution, student visas

Telephone:
888.658.8632 x3461

 

Issue Resolution Contact:
nl.edu/issueresolution

Web site:
Ombudsman

General Comments/Questions:
BRouzan@nl.edu

 


Office Hours (Chicago):
Monday–Friday: 9:00am–5:00pm
Additional hours by appointment

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Prior Learning Assessment


Services:
Credit for Prior Learning programs are available for adult learners at NLU.

Telephone:
888.658.8632 x4319
Fax:
630.874.4319
Testing line (CLEP and DANTES):
630.874.4316
Web site:
Prior Learning Assessment

Office Hours:
Lisle:
Monday–Friday: 8:00am–5:00pm

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Registrar


Services:
transcripts, verifications, licensure, degree audits, grade updates

Telephone:
888.658.8632 x5718

Fax:
847.465.4746
Email:
Registrar@nl.edu
Web site:
Registrar


Office Hours
Chicago:

Monday–Friday: 9:00am–5:00pm

Wheeling:
Monday–Friday: 9:00am–5:00pm

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Response Center


Services:
Call Center

Telephone:
888.658.8632

Office Hours:
Monday–Thursday: 8:30am–6:00pm
Friday: 8:30am–5:00pm

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Student Experience and Student Life


Services:
CTA U-pass, commencement, student activities

Telephone:
888.658.8632 x3568
 
Email:
StudentAffairs@nl.edu
Web site:
Student Experience

Office Hours:
Monday–Thursday: 9:00am–7:00pm
Friday: 9:00am–5:00pm

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Student Finance/Financial Aid


Services:
on-campus general information, financial aid, student billing, book advances, financial aid refunds,
student loans, work-study, graduate assistantships, veterans services

Telephone:
888.658.8632 x5350
Monday–Thursday: 8:30am–6:00pm
Friday: 8:30am–5:00pm
Fax:
847.465.5894  
Email:
StudentFinance@nl.edu
Web site:
Student Finance


Office Hours:
Chicago:

Monday–Thursday: 8:30am–7:00pm
Friday: 8:30am–5:00pm

Lisle, Skokie and Wheeling:
Monday–Thursday: 9:00am–6:00pm
Friday: 9:00am–5:00pm

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Technical Student Support/Help Desk


Services:
on- and off-campus technology support, NLU Portal and password reset, Distance 2 Learn (D2L), NLU email, live text

Telephone:
Off campus: 866.813.1177
On campus: x4357
24 hours a day, 7 days a week

 

Email:
helpdesk@nl.edu

Web site:
Learning and Information Technology Services
 

Office Hours:
Chicago:
Monday–Thursday: 8:00am–8:00pm
Friday: 8:00am–5:00pm
Saturday: 8:00am–Noon

Lisle, Skokie and Wheeling:
Monday–Thursday: 8:00am–8:00pm
Friday: 8:00am–5:00pm

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Veterans Services


Telephone:
312-261-3241

 

Stacey Dixon, Veterans and Military Program Coordinator
sdixon11@nl.edu

Web site:
Veterans Services


Office Hours
Chicago:
Monday–Friday: 8:30am–5:00pm
Additional time available when requested
Student Veterans Lounge located in room 5044

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Virtual Bookstore/Gift Shop


Services:
textbooks, eCampus, textbook buy-back

Telephone:
877.284.6744
 
Email:
BookStore@ecampus.com
Web site:
Bookstore

Chicago Gift Shop Hours:
School Year: Noon–6:00pm
(Summer Hours: 10:00am–4:00pm)

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College of Professional Studies and Advancement


Telephone:
888.658.8632 x3085 or x3208
 


Office Hours

Chicago:
Monday–Friday: 9:00am–6:30pm

Lisle:
Monday–Friday: 9:00am–5:00pm

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Florida Regional Center


Services:
general information, registration, financial aid, student, bursar services, veterans services

Telephone:
800.366.6581
813.286.8087

Fax:
813.287.0246

Address:
5110 Sunforest Drive, Suite 102
Tampa, FL 33634

Web site:
Florida Regional Center


Office Hours:

Monday–Thursday: 9:00am–6:00pm
Friday: 9:00am–5:00pm

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Kendall College of Culinary Arts and Hospitality Management


Telephone:
888.905.3632

Enrollment:
888.705.3632
info@kendall.edu

Address:
Goose Island
900 N. North Branch Street
Chicago, IL 60642

Website:
Kendall College
kendall.edu/contact/

Enrollment Office Hours:
Monday-Thursday: 9:00am-7:00pm
Friday: 9:00am - 4:00pm

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National College of Education


Telephone:
888.658.8632 x5065
 

Office Hours:
Chicago, Wheeling and Skokie:
Monday-Friday: 8:30am-4:30pm

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Undergraduate College


Telephone:
888.658.8632 x3362
 


Office Hours:

Chicago and Wheeling:
Monday–Friday: 8:30am–4:30pm

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Locations
  • CHICAGO DOWNTOWN CAMPUS

    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »
  • ELGIN

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »
  • NORTH SHORE

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »
  • LISLE

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »
  • WHEELING

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »
  • FLORIDA (TAMPA)

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »