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IN CRISIS? Text "START" to 741-741 or Call 1-800-273-TALK (8255)

Mental Health & Counseling

NLU has partnered with Skylight Counseling Center to offer a variety of counseling resources. NLU students will receive up to six (6) sessions at no charge. Students seeking additional counseling referrals for licensed mental health professionals should contact the Office of Student Experience at 888.658.8632 x3568 or email The student incurs the cost of additional counseling.‌ 

Call and request an appointment at 312.261.3636 or 847.947.5656.

Email an apppointment request to


Want to take a quick, FREE, anonymous ONLINE SCREENING? Click here for access. This SCREENING can be accessed at any time.

Additional online resources for support:

Need brief, informal, free and confidential counseling, visit the "Let's Talk" Drop-in Center.

Some reasons to visit:

  • Not sure about counseling and wonder what it would be like to talk with a counselor. 
  • Not interested in ongoing counseling, but would like the perspective of a counselor.
  • Have a specific problem and would like someone with whom to talk it through.
  • Have a concern about a friend and want some ideas about what to do.


"Let's Talk" Drop in Counseling Center

Counselors (Intern/Licensed) will be available for brief, informal, free and confidential, drop-in consultations. Get support for whatever is on your mind...anxiety, stress, academic problems, relationships, family problems, health issues, financial problems, and other concerns. Receive a referral to long-term counseling through Skylight Counseling Center.

Drop-In Hours: Mondays - Thursdays 12-1pm & 3-6pm
Location: Chicago Campus, Rm. 4021B
Intern Counselor: Anjena' Pierce
Licensed Counselor: Rolanda Brown, MFT
Drop-In Hours: Tuesdays 3:30-5:30pm
Location: Wheeling Campus, Rm. 322
Intern Counselor: Zachary Palmer


Drop-In Counseling Intern

My name is Anjena’ Pierce and I am your NLU Drop-In Center Counseling Intern in Chicago. From an early age, I have had a passion for helping people. Throughout my life, this passion increased and I also became passionate about learning about the behaviors of people. These two passions caused me to pursue and earn a Bachelor’s degree from National Louis University in Applied Behavior Science. I am currently completing my Master’s Degree in Clinical Mental Health Counseling. My focus is tending to the person as a whole. Helping to heal the mind, body, and soul. I would love to talk with you and help you figure out techniques to help you resolve some of your problems. Feel free to stop by and talk to me if you’re feeling stressed, overwhelmed, having relationship issues, troubles at home, problems concentrating, or if you simply need someone to just listen.


Rolanda is a Masters-level Couple & Family Therapist with a passionate focus on helping individuals, couples, and families to overcome generational pathologies and destructive relational patterns that interrupt the process and potential for knowing relational health and wellness. Rolanda’s empathetic collaborative style offers a safe and nurturing space for clients to experience a transformational emotional learning that assist in identifying and uprooting thought and behavioral patterns negatively impacting the relational bond with themselves and between themselves and others. Rolanda is experienced as being warm, nurturing, and authentic in her commitment to journeying with individuals, couples, and families to rediscover authentic relational connection and emotional well-being. Rolanda creates and inviting space in which clients encounter a safe and supportive environment in which to feel valued and to empowered to wholeheartedly engage in the process of relational healing. With an educational and professional background to include a Master of Arts in Couple & Family Therapy, a Master of Science in Psychology, and a Bachelor of Science in Human Service Management, Rolanda has intensive training and experience working with culturally diverse populations. Rolanda also has professional and volunteer experience in community outreach and providing therapeutic services for disadvantaged youths and families in marginalized communities. 


drop-in counseling intern

My name is Zach Palmer and I am your NLU Drop-In Center Counseling Intern in Wheeling. Originally a Ropes Course Facilitator for a Wilderness Adventures Program in Western New York, I work as a therapist to create experiences that create change and growth. As a Counseling Intern, I apply my training in relational and individual therapy to facilitate the growth of NLU students as they seek to discover more about themselves and their relationships with others. I work to create a life-giving and sacred space for students who want to know themselves better and more fully as they face challenges and everyday hardships. I am also a clinician who is aware of power dynamics and recognize my privilege as a white male. I know asking for help can be intimidating but I am dedicated to serving NLU you with love, active-listening, trust building, and respectful challenging. During our time together, you are given center stage. Whether you are dealing with overwhelming family obligations, feeling anxious about your purpose in your NLU program and getting good grades, not sure how to make friends in class, fearful or depressed about life’s circumstances, I am here to support you and your journey through empowering conversation.


“Let’s Talk”:  Frequently Asked Questions

Q: What is “Let’s Talk”? 

“Let’s Talk” is a program that provides easy access to informal, confidential consultations with a counseling graduate student or a licensed counselor. The licensed counselor or intern holds walk-in hours (15 minutes to 1/2 hour sessions) at a site on the Chicago campus (4021B) on Mondays-Thursdays, 12-1pm, and 3-6pm. Also, at the Wheeling Campus (Rm 322) on Tuesdays, 3:30-5:30pm. No appointment is necessary, and there is no cost to the student.

Q: What happens at a visit to “Let’s Talk”?

Appointments are on a first-come, first-served basis. When you arrive at the site, look to see if the office door is open.  If it is, please come on in. If the door is closed, please wait until the counselor is done with that consultation and the door is open again. The wait is usually not long; each session is usually 15-minutes to ½ hour in length. The counselor will listen carefully to your concerns and provide support, perspective and suggestions for resources to assist you.

Q: How is “Let’s Talk” different from a counseling session with the NLU Counseling Center, Skylight Counseling?”

Skylight provides short-term and long-term counseling with licensed, trained counselors. Skylight Counseling Center provides students with six(6) free sessions per year.  Appointments through Skylight are available for 50 minute sessions, and you can request an appointment at  “Let’s Talk” is a drop-in service where students can have an informal counseling/consultation with a counselor for immediate concerns without requiring an appointment. Students who are experiencing concerns or distress that need additional support beyond the drop-in session will be referred to use free sessions through Skylight Counseling Center.

Q: What are the common concerns that people bring up at “Let’s Talk”?

Students come in with a variety of concerns; no topic is off limits. Common concerns include; stress, relationships, academic performance, financial struggles, sadness, worry and family problems.

Q: Who should visit “Let’s Talk”?

“Let’s Talk” is open to all NLU undergraduate and graduate students.  “Let’s Talk” is the best fit for the following people:

  • Students who are not sure about counseling and wonder what it would be like to talk with a counselor.
  • Students who are not interested in ongoing counseling, but would like the perspective of a counselor.
  • Students who have a specific problem and would like someone with whom to talk it through.
  • Students who have a concern about a friend and want some ideas about what to do.

Q: I think I have a problem that would benefit from counseling, but I don’t know anything about it. Would going to “Let’s Talk” help me figure out what to do?

Absolutely. The licensed counselor or intern will help you talk through your issues and help you determine the best way to get help.

Q: I am seeing someone at Skylight, or have an appointment scheduled already. Can I stop by “Let’s Talk” in the meantime?

If you believe you need to be seen sooner than a scheduled appointment, students are welcome to stop by “Let’s Talk,” to discuss your concerns.

Q: I went to Skylight Counseling and spoke with a counselor who recommended a referral to someone in the community. Can I come to “Let’s Talk” instead?

Since regular counseling appointments are not available at “Let’s Talk,” following up with the referral is a good idea. Referrals are given when a specific need is identified, keeping in mind the best resource to address that need.

Q: I am seeing a counselor but am not having a good experience, can I see someone at "Let's Talk" instead?

The best thing to do in your situation is to talk directly with your counselor or request a different counselor.  Counselors are eager to get your feedback; positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles and helps get things back on track.

Q: What else do I need to know?

The counselors at “Let’s Talk” are either a licensed counselor or interns, currently completing their master’s degree in Counseling.

 “Let’s Talk” is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. “Let’s Talk” consultants provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor.  Your “Let’s Talk” counselor intern or licensed counselor can help you determine whether formal counseling at Skylight Counseling would be useful to you and if appropriate, assist you in getting connected to schedule an appointment.

Q: “Let’s Talk” visits are confidential. Are there any limits to confidentiality?

Conversations with “Let’s Talk” counseling interns are confidential with a few rare exceptions. Counselors may need to share information in an emergency if there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor/vulnerable adult is being abused or neglected.

“Let’s Talk” counseling interns keep brief written notes of their contacts with students only if there is an emergency, or when a student is referred to Skylight Counseling Services for counseling. In these situations, other Health Services counseling supervisors may see the notes. Information is also collected about attendance so that we can monitor usage of the drop in center services.

“Let’s Talk” visits are never reported on a student official university record.

We don’t want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with your “Let’s Talk” counselor. If you have further questions about the "Let's Talk" Drop-In Center, please contact 

National Mental Health & Support Hotlines

National Suicide Prevention Hotline - 800-273-TALK (8255)

Stop Soldier Suicide - 1-800-273-8255 #1

National Suicide Prevention Hotline - TTY – Dial 800-799-4889

Online Resource for College Mental Health -

National Child Abuse Hotline - 800-4-A-CHILD (800-422-4453)

Depression and Bipolar Support Alliance - 800-826-3632

GLBT National Hotline - 888-843-4564

Hopeline Suicide Prevention - 800-442-HOPE (4673)

National Center for Victims of Crime - 800-FYI-CALL (394-2255) (multi-language service available)

National Drug and Alcohol Treatment Hotline - 800-662-HELP (4357)

National Domestic Violence Hotline - 800-799-SAFE (7233)

National Eating Disorders Association Information and Referral Helpline - 800-931-2237

Planned Parenthood - 800-230-PLAN (7526)

National Sexual Assault Hotline - 800-656-HOPE (4673)

Mental Health America - For a referral to specific mental health service or support program in your community - 800-969-NMHA (6642)

National Alliance on Mental Illness - Provides support, information, and referrals - 800-950-NAMI (6264)

Affordable Colleges Online - Resources for student wellness and Suicide Prevention. - Resource to get connected with online counseling services. 


WEBINAR: This workshop helps students better understand the signs of domestic violence, and how to prevent toxic interactions in relationships. As part of Sexual Assault Awareness Month, this Wellness Workshop provides 5 steps to prevent domestic violence. The key to a healthy life is being able to have good relationships. The tools presented in this workshop will give you ways to create healthy relationships and will forever change the way that you look at domestic violence.


WEBINAR: Procrastination can kill academic success. When we put things off, we become less effective and often stressed at the notion of completing the task at hand. Distractions can creep in and we are left to scramble to stay on track. This pattern can lead to burn out and becoming fried as a student. Yet it is possible to end this pattern! This workshop will show you the one secret to permanently ending procrastination once and for all. This is one workshop not to miss.

WEBINAR: Going from being a student to a full-time professional is a major transition. The mindset of a professional differs from that of a student and requires a certain focus and stamina. This workshop helps make students more hirable in the modern workplace. It provides foundational tools for being successful in your job search and once you are hired. Come learn how to move more effectively in the work world.



    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »