Click here to go back to the home page Click on this link to view the screenreader friendly and text only version of this website

IN CRISIS? Text "START" to 741-741 or Call 1-800-273-TALK (8255)

I’m having a lot of anxiety because of the coronavirus. Please help.

We get it. It’s hard to sift through the messages and information coming at us. Worse, the “unknown unknown” (not knowing what you don’t even know) can cause even greater anxiety for those of us who are panic-prone. What you can do

Remember that knowledge is power. Understanding the factors that affect a person’s immune response to COVID-19 will matter as much as, or more than, understanding the virus! Poor lung health caused by smoking, lack of adequate health care, suppressed immune systems, and/or populations particularly susceptible to infectious diseases, such as the elderly, have been particularly affected by COVID-19.

Don’t accept everything you read or hear. Look beyond rhetoric and arm yourself with information. Centers for Disease Control and Prevention (CDC) provides information and frequent updates on the COVID-19’s spread, severity, risk assessment, etc. To subscribe to the CDC’s email and text message service, visit CDC Subscription Service.

Get your emotional support system in place: 

  • Maintain familiar routines in daily life as much as possible; take care of your basic needs and employ helpful coping strategies: rest during work or between shifts, eat healthy food, and engage in physical activity.

Take control and incorporate preventative measures:

  • Wash your hands. See the CDC’s list of preventative measures.
  • Avoid watching, reading, or listening to news reports that cause you to feel anxious or distressed. A near-constant stream of news reports can cause anyone to feel anxious or distressed. Instead, seek CDC updates and practical guidelines at specific times during the day
  • Be supportive of others. Assisting others in their time of need can benefit the person receiving support as well as the helper.

Mental Health Resources:

  • Skylight Counseling (Illinois)NLU has partnered with Skylight Counseling Center to offer a variety of counseling resources.
    • NLU students will receive up to six (6) sessions at no charge.
    • Students seeking counseling should leave a message to request an appointment at 312.261.3636 or 847.947.5656 or email
  • Ulifeline - This online resource has information about mental health, as well as a self-evaluation screening which does not provide a diagnosis, but identifies problems that could be impacting thoughts, feelings and behaviors. The screening process also provides information on these conditions and how to reach out for help.
  • Sanvello app — free premium access to this highly-rated mental health app that includes cognitive behavioral therapy and mindfulness.  “During this challenging time, Sanvello is a place you can go to feel better and meaningfully connect with others—anywhere, anytime.”
  • Illinois Warm-line  - The warm-line is not a crisis hotline, but is a source of support as you recover or help a family member to recover. We are here to serve you.
    • Call: 866.359.7953
    • TTY: 866.880.4459
    • Hours of Operation: Monday through Friday, 8am-5pm
  • Florida Warm-line- The warm-line is not a crisis hotline, but is a source of support as you recover or help a family member to recover. We are here to serve you.
    • Call: 800.945.1355
    • Hours of Operation: 4:00pm – 10:00pm, 7 days per week
  • National Crisis Text Line - Text "HELP" to 741741
  • National Veteran Crisis Text Line - Text "HELP" to 838255 
  • Ayuda Español  - Lifeline ofrece 24/7, gratuito servicios en español, no es necesario hablar ingles si usted necesita ayuda.
    • 888.628.9454
  • National Suicide Prevention Lifeline - 24/7 Help is available. Speak with a counselor today
    • Call: 800.273.8255
  • Crisis Lifeline for the Deaf, Hard of Hearing, and Hearing Loss - TTY – Dial 800.799.4889
  • 24-Hour Crisis Prevention for LGBTQ Youth:
    • Call: 866.488.7386
    • Text "HELP" to 678678

Mental Health & Counseling

NLU has partnered with Skylight Counseling Center to offer a variety of counseling resources. NLU students will receive up to six (6) sessions at no charge. Students seeking additional counseling referrals for licensed mental health professionals should contact the Office of Student Experience at 888.658.8632 x3568 or email The student incurs the cost of additional counseling.‌ 

Leave a message to request an appointment at 312.261.3636 or 847.947.5656.

Email an appointment request to


Want to take a quick, FREE, anonymous ONLINE SCREENING? Click here for access. This SCREENING can be accessed at any time.

Additional online resources for support:

Need brief, informal, free and confidential counseling, visit the "Let's Talk" Drop-in Center.

Some reasons to visit:

  • Not sure about counseling and wonder what it would be like to talk with a counselor. 
  • Not interested in ongoing counseling, but would like the perspective of a counselor.
  • Have a specific problem and would like someone with whom to talk it through.
  • Have a concern about a friend and want some ideas about what to do.


Just like CPR, QPR is an emergency response to someone in crisis and can save lives. QPR is the most widely taught Gatekeeper training in the world.

We can all save lives

The QPR mission is to reduce suicidal behaviors and save lives by providing innovative, practical, and proven suicide prevention training. The signs of crisis are all around us. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know.


Did you know...

  • Over 90% of all people who die by suicide are suffering from a major psychiatric illness. Examples: (Anxiety, depression, schizophrenia, eating disorders, etc.)
  • Firearms are used in 6 of every 10 suicides.
  • Males are four times more likely to die by suicide than females.
  • More teenagers and young adults die from suicide than from cancer, heart disease, AIDS, birth defects, stroke, pneumonia, influenza and chronic lung disease, COMBINED.
  • Every 12 minutes, someone in the U.S. dies by suicide. And for every one suicide, there are 25 attempts.
  • Suicide is the 10th leading cause of death in the U.S., and it is the 2nd leading cause of death for adolescents and young adults ages 15-24.
  • The rate of suicides is rising, and each year, more than 900,000 emergency department (ED) visits are made by people thinking of suicide.
  • LGBTQ college students experience depression, suicidal thoughts four times more frequently than heterosexual peers. 


Email to schedule a workshop for your department or classroom or friends or check out the EagleLife App or to see when the next workshop is.

"Let's Talk" Drop-in Counseling Center

Counselors (Intern/Licensed) will be available for a brief, informal, free and confidential, drop-in consultations. Get support for whatever is on your mind...anxiety, stress, academic problems, relationships, family problems, health issues, financial problems, and other concerns. Receive a referral to long-term counseling through Skylight Counseling Center.

Drop-In Hours: Mondays - Wednesdays 12-1pm & 3-6pm
Thursdays 12-1pm & 2-5pm
Location: Chicago Campus, Rm. 4021B
Intern Counselor: LaToya Lewis
Licensed Counselor: Rolanda Brown, MFT
Licensed Counselor: Anjena Pierce, Associate LPC
Drop-In Hours: Mondays and Wednesdays 3-6pm
Location: Wheeling Campus, Rm. 322
Intern Counselor: Joseph Cunnane


 Rolanda Brown

Rolanda is a Masters-level Couple & Family Therapist with a passionate focus on helping individuals, couples, and families to overcome generational pathologies and destructive relational patterns that interrupt the process and potential for knowing relational health and wellness. Rolanda’s empathetic collaborative style offers a safe and nurturing space for clients to experience transformational emotional learning that assists in identifying and uprooting thought and behavioral patterns negatively impacting the relational bond with themselves and between themselves and others. Rolanda is experienced as being warm, nurturing, and authentic in her commitment to journeying with individuals, couples, and families to rediscover authentic relational connection and emotional well-being. Rolanda creates and inviting space in which clients encounter a safe and supportive environment in which to feel valued and to empowered to wholeheartedly engage in the process of relational healing. With an educational and professional background to include a Master of Arts in Couple & Family Therapy, a Master of Science in Psychology, and a Bachelor of Science in Human Service Management, Rolanda has intensive training and experience working with culturally diverse populations. Rolanda also has professional and volunteer experience in community outreach and providing therapeutic services for disadvantaged youths and families in marginalized communities. 


Anjena Pierce

Drop-In Counseling Intern

 Anjená likes to take a holistic approach to therapy. She believes in healing the whole person mind, body, and soul. Anjená uses a collaborative approach to therapy, incorporating mindfulness and meditation techniques. With a background of 12 years experience in the field of Early Childhood Education, Anjena’ specializes in issues surrounding new parents, child development, and postpartum anxiety and depression care. A few more of Anjená’s clinical interests include women’s issues, childhood trauma, parent/child or partner relational problems, physical, sexual and emotional abuse, anger and stress management, teen issues, peer pressure, self-esteem, marriages, families and group therapy. In addition to being a counselor, Anjená is also a licensed minister. She creates a space for her clients to feel comfortable and safe while engaging in the therapeutic process. Anjená believes in building a strong therapeutic alliance with clients in order to promote a sense of security, trust, and support. She views each client as being on a sacred journey and that her role is to offer guidance, insight, and support where needed. Anjena’ looks forward to joining you on your journey toward healing.

LaToya Lewis


Latoya believes that focusing on self-care is extremely important. Life can be challenging and stressful. Most of us have families, jobs, and multiple things that we are juggling at once. She believes in the importance of taking a deeper look at ourselves and not just indulging in the fun parts of self-care. Self-care isn’t just getting manicures and having spa days. Self-care is gaining awareness of who you are, speaking your truth and focusing on maintaining wellness. LaToya believes in recognizing unhealthy behaviors, patterns, generational cycles, and learning ways to break those unhealthy practices can lead to overall health and wellness. LaToya takes a special interest in relationships and how they can affect clients in both good and bad ways. Also, she takes an interest in stress management, physical, sexual, and emotional abuse. Also, LaToya brings unique experience from a diverse background in the legal field, residential work, and crisis intervention. She brings her passion, drive, and creativity to learn new ways to assist clients to find their way back to a higher level of functioning.

Joseph CunnanePicture Coming Soon

Joe prefers a client-centered approach to therapy.  He feels that everyone can achieve a fulfilling life and reach their highest potential with a healthy understanding of themselves and their relationships with others.  Using a Rogerian framework for therapy, Joe exhibits unconditional positive regard for his clients to provide an environment for self-exploration without fear of judgment or rejection. Prior to his experience in counseling, Joe was an accounting and finance professional.  He is intimately familiar with the stress and conflict that can arise from attempting to balance career and life goals.  Joe has interests in self-esteem improvement, sexuality and gender identity, parent/child relationships, career fulfillment, stress management, marriages, family, and group therapy.  In addition to his interest in counseling, Joe is a musician and believes that creative arts are an excellent way to disengage from stressful environments.  He looks forward to hearing from you.


 Appointments are on a first-come, first-served basis. When you arrive at the site, look to see if the office door is open.  If it is, please come on in. If the door is closed, please wait until the counselor is done with that consultation and the door is open again. The wait is usually not long; each session is usually 15-minutes to ½ hour in length. The counselor will listen carefully to your concerns and provide support, perspective, and suggestions for resources to assist you.

Q: How is “Let’s Talk” different from a counseling session with the NLU Counseling Center, Skylight Counseling?”

Skylight provides short-term and long-term counseling with licensed, trained counselors. Skylight Counseling Center provides students with six(6) free sessions per year.  Appointments through Skylight are available for 50-minute sessions, and you can request an appointment at  “Let’s Talk” is a drop-in service where students can have an informal counseling/consultation with a counselor for immediate concerns without requiring an appointment. Students who are experiencing concerns or distress that need additional support beyond the drop-in session will be referred to use free sessions through Skylight Counseling Center.

Q: What are the common concerns that people bring up at “Let’s Talk”?

Students come in with a variety of concerns; no topic is off-limits. Common concerns include; stress, relationships, academic performance, financial struggles, sadness, worry, and family problems.

Q: Who should visit “Let’s Talk”?

“Let’s Talk” is open to all NLU undergraduate and graduate students.  “Let’s Talk” is the best fit for the following people:

  • Students who are not sure about counseling and wonder what it would be like to talk with a counselor.
  • Students who are not interested in ongoing counseling, but would like the perspective of a counselor.
  • Students who have a specific problem and would like someone with whom to talk it through.
  • Students who have a concern about a friend and want some ideas about what to do.

Q: I think I have a problem that would benefit from counseling, but I don’t know anything about it. Would going to “Let’s Talk” help me figure out what to do?

Absolutely. The licensed counselor or intern will help you talk through your issues and help you determine the best way to get help.

Q: I am seeing someone at Skylight, or have an appointment scheduled already. Can I stop by “Let’s Talk” in the meantime?

If you believe you need to be seen sooner than a scheduled appointment, students are welcome to stop by “Let’s Talk,” to discuss your concerns.

Q: I went to Skylight Counseling and spoke with a counselor who recommended a referral to someone in the community. Can I come to “Let’s Talk” instead?

Since regular counseling appointments are not available at “Let’s Talk,” following up with the referral is a good idea. Referrals are given when a specific need is identified, keeping in mind the best resource to address that need.

Q: I am seeing a counselor but am not having a good experience, can I see someone at "Let's Talk" instead?

The best thing to do in your situation is to talk directly with your counselor or request a different counselor.  Counselors are eager to get your feedback; positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles and helps get things back on track.

Q: What else do I need to know?

The counselors at “Let’s Talk” are either a licensed counselor or interns, currently completing their master’s degree in Counseling.

 “Let’s Talk” is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. “Let’s Talk” consultants provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor.  Your “Let’s Talk” counselor intern or licensed counselor can help you determine whether formal counseling at Skylight Counseling would be useful to you and if appropriate, assist you in getting connected to schedule an appointment.

Q: “Let’s Talk” visits are confidential. Are there any limits to confidentiality?

Conversations with “Let’s Talk” counseling interns are confidential with a few rare exceptions. Counselors may need to share information in an emergency if there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor/vulnerable adult is being abused or neglected.

“Let’s Talk” counseling interns keep brief written notes of their contacts with students only if there is an emergency, or when a student is referred to Skylight Counseling Services for counseling. In these situations, other Health Services counseling supervisors may see the notes. Information is also collected about attendance so that we can monitor the usage of the drop-in center services.

“Let’s Talk” visits are never reported on a student official university record.

We don’t want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with your “Let’s Talk” counselor. If you have further questions about the "Let's Talk" Drop-In Center, please contact 

Latania Franklin is the Licensed Clinician Social Worker at National Louis University. Latania provides therapy services for the daytime undergraduate students on the Chicago and Wheeling Campuses. Latania supports students who may be struggling with anxiety, depression, trauma, life transitions, adjusting to college, and more. She works with students both individually and in groups. Latania's primary goal is to support students.

If students want a space to share and process their thoughts and experience, contact Latania to request an appointment. 

Latania Franklin, LCSW

Leave a voicemail with your name and contact number at (312) 261-3749 and Latania will get back to you.

Chicago (Mondays, Wednesday, Thursdays, and Fridays): Room 3082

Wheeling (Tuesdays): 322


Who can see Latania? Any daytime undergraduate student can see Latania.

Do I need a referral? No, you do not need a referral. If students want to request an appointment, they can email Latania at or leave a voicemail with their name and contact information at (312) 261-3749.

What are Latania's hours? Latania can see students between 10 am -5 pm. However, she is unavailable from 1 pm - 2 pm.

Where is Latania located? Latania is on the Chicago Campus on Mondays, Wednesdays, Thursdays, and Fridays in Room 3082, and she is on the Wheeling Campus on Tuesdays in Room 322.


Conversations with Latania are confidential, with a few rare exceptions. She may need to share information in an emergency if there is an immediate threat of harm to self or others. Latania is required by law to report when a minor/vulnerable adult is being abused or neglected.

Sessions with Latania are never reported on a student official university record.

National Mental Health & Support Hotlines

National Suicide Prevention Hotline - 800-273-TALK (8255)

Stop Soldier Suicide - 1-800-273-8255 #1

National Suicide Prevention Hotline - TTY – Dial 800-799-4889

Online Resource for College Mental Health -

National Child Abuse Hotline - 800-4-A-CHILD (800-422-4453)

Depression and Bipolar Support Alliance - 800-826-3632

GLBT National Hotline - 888-843-4564

Hopeline Suicide Prevention - 800-442-HOPE (4673)

National Center for Victims of Crime - 800-FYI-CALL (394-2255) (multi-language service available)

National Drug and Alcohol Treatment Hotline - 800-662-HELP (4357)

National Domestic Violence Hotline - 800-799-SAFE (7233)

National Eating Disorders Association Information and Referral Helpline - 800-931-2237

Planned Parenthood - 800-230-PLAN (7526)

National Sexual Assault Hotline - 800-656-HOPE (4673)

Mental Health America - For a referral to specific mental health service or support program in your community - 800-969-NMHA (6642)

National Alliance on Mental Illness - Provides support, information, and referrals - 800-950-NAMI (6264)

Affordable Colleges Online - Resources for student wellness and Suicide Prevention. - Resource to get connected with online counseling services. 

Resources for Mental Health Issues, Signs and Where to Seek Help 

WEBINAR: This workshop helps students better understand the signs of domestic violence, and how to prevent toxic interactions in relationships. As part of Sexual Assault Awareness Month, this Wellness Workshop provides 5 steps to prevent domestic violence. The key to a healthy life is being able to have good relationships. The tools presented in this workshop will give you ways to create healthy relationships and will forever change the way that you look at domestic violence.


WEBINAR: Procrastination can kill academic success. When we put things off, we become less effective and often stressed at the notion of completing the task at hand. Distractions can creep in and we are left to scramble to stay on track. This pattern can lead to burn out and becoming fried as a student. Yet it is possible to end this pattern! This workshop will show you the one secret to permanently ending procrastination once and for all. This is one workshop not to miss.

WEBINAR: Going from being a student to a full-time professional is a major transition. The mindset of a professional differs from that of a student and requires a certain focus and stamina. This workshop helps make students more hirable in the modern workplace. It provides foundational tools for being successful in your job search and once you are hired. Come learn how to move more effectively in the work world.



    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »