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How to Change Your Voicemail PIN

From Your Phone

*Note - This option is only available if you already have your PIN, if you have lost your PIN and need to reset it, please skip this section and proceed to From Your Computer.

If calling from an outside location (non-NLU office phone):

  1. Dial 1-847-947-5600 or dial your full 10 digit NLU phone number and press the * key while listening to the voicemail greeting.
  2. After the automated greeting finishes, say "Personal options" or press 6.
  3. Press 3 to change the PIN.
  4. Enter the new PIN, and then press #.
  5. Press # to confirm the new PIN.

If calling from an on campus NLU phone:

  1. Dial 5600 from a campus phone or press the Messages key. If calling from your own extension, enter your PIN when prompted.



  2. After the automated greeting finishes, say "Personal options" or press 6.
  3. Press 3 to change the PIN.
  4. Enter the new PIN, and then press #.
  5. Press # to confirm the new PIN.

From Your Computer

  1. Log into OWA at https://owa.nl.edu.
  2. Click gear icon and click options.



  3. Select Phone from the left hand pane and scroll down to reset PIN in the right hand pane.



  4. Click on the Reset my voice mail PIN link.
  5. Click Yes on the next window.



  6. Wait for the process to complete.
  7. You will receive an email in your inbox from Microsoft Outlook which contains your new PIN.



*Note - you may have to wait up to 15 minutes to log in with the new PIN.

Locations
  • CHICAGO DOWNTOWN CAMPUS

    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »
  • ELGIN

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »
  • NORTH SHORE

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »
  • LISLE

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »
  • WHEELING

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »
  • FLORIDA (TAMPA)

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »