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Student Accounts FAQs

Is it necessary to complete the Promissory Note each term?

No. Once you select a payment plan option, the option remains the same unless you wish to change it.

What if I wish to change my option?

If you would like to change your payment plan, you must complete a new Promissory Note. When completed, you can fax it to 847.465.5894 or mail it to our office at 1000 Capitol Drive, Wheeling IL 60090. The NLU Promissory note can be found on the forms page of our website.

Do I have to sign up for a payment option if I am covered in full by financial aid?

Yes. All students are required to select a payment option.

How much is the tuition? Are there any additional fees?

For a complete list of tuition and fees, please visit the Tuition and Fee Summary web page. Students enrolled less than half-time are charged a $50 per term student fee. Half-time and full-time enrolled students are charged a $130 per term student fee. Late fees are assessed for past due balances at a rate of no more than $15 per month.

What is my balance?

Real-time account information is available at Account statements are posted electronically each month. 

When is the balance due?

Your due date depends on the payment plan that you choose. Most payment plans require that you make a payment by the first day of the term. Account statements are posted electronically each month and can be viewed through your student portal. Statements will have your current balance and the due date.

I chose the deferred payment plan as my primary payment plan. How much are my payments and when are they due?

Under the deferred payment plan, tuition and fees incurred for the term will be divided into 3 equal installments requiring payments of one-third plus $35 payment plan fee by the first day of classes, one third on the 30th day following the first class, and the final one-third on the 60th day following the first class. Payment more than 30 days past due will be subject to late fees of up to $15 a month.

What will happen if my account is past due?

Past due balances are subject to late fees of up to $15 a month.

What if my account is past due for the current term and a new term is beginning? Will the charges carry over into the next term?

No. If your account is past due at the end of a current term, registration for the following terms may be cancelled. Please contact our office for more information.

Why did I receive a statement? I have a zero balance.

NLU issues monthly account statements to students with a past, current, or future balance and to students who had account activity since the last account statement. A statement will be generated even if the balance is zero if there was any account activity since the previous monthly statement.

If I receive financial aid (or other funds) that is in excess of tuition/fees, will I receive a refund?

Yes. Refunds are processed after all charges (tuition, fees, etc.) are paid. Your refund will be processed within 14 days of posting a credit balance. Refund checks are printed on Tuesdays and Thursdays and mailed out to your home address. Direct deposit to your checking or savings account is available. You will receive an email to sign up for direct deposit once you have been admitted, registered for classes, and have completed you FAFSA.

What will happen if I withdraw from classes?

Please be advised that withdrawals must be done in writing through the Academic Advising. To view the complete policy regarding withdrawals, please click here.

I need an itemized tuition reimbursement invoice. How can I get that?

Most employers ask for an official itemized tuition reimbursement invoice in order to pay for the classes. Our office is responsible for processing these invoices. To request a tuition reimbursement invoice, please call us at (888) 658-8632, option 3, or send an e-mail to Please include in your e-mail your NLU ID number and the terms for which you need an invoice. Separate invoices will be provided if you request invoices for multiple terms.

What is the Student Fee?

This mandatory comprehensive fee is subject to approval by the National Louis University’s Board of Trustees and once approved is charged to every enrolled student based on either less than half-time status or greater than half-time status. The funds are used to finance activities and services that benefit the student body and campus. As a student receiving credit from National Louis University, the required payment of the Student Fee supports programs and services provided to all registered students, whether or not they choose to take advantage of those opportunities. This fee is charged each semester. 



    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
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    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
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