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MS in Human Service Management Program Advisory Committee Members.

Please click on the committee member's name to expand their detailed bio.

Britton's involvement in the behavioral health field spans more than 25 years and serves as background from which he leads The Gateway Foundation. He believes that "all people hold the innate potential to improve their life and the lives of those around them." He is committed to lifelong learning, completing a Doctorate in Public Health at the Gillings School of Global Health, a master's degree in addiction treatment and a master's in marriage and family therapy. Britton has worked as a clinician in various settings and has expertise in addiction treatment, DBT, trauma therapies and eating disorder treatment. Britton acted as a CARF accreditation surveyor for eight years, empowering agencies to strengthen their quality of care. He has taught extensive interdisciplinary training on a variety of topics, and maintains several licensures and certifications. Personally, Britton has used his history of addiction and recovery to guide organizations and community to a place of compassionate but science driven practice.

Ferguson has over 35 years of experience working in the mental health and counseling fields. He served for over 11 years as an executive director of a community mental health agency and a total of 16 years in program management before retiring. He is still actively practicing in the field of Counseling (Owens and Associates Counseling) specializing in work with couples and individual adults.

Dr. Teresa Garate has spent the last 25 years working throughout Illinois and the U.S. as an expert in public health, social and human services, and education. She has led large complex systems through innovation and change and is a respected speaker, presenter, and subject matter expert in the areas of mental health, disability, public health, and education.

Dr. Garate holds a faculty appointment in the Department of Disability and Human Development at University of Illinois at Chicago and serves on statewide and local boards and committees promoting access to healthcare and services for people of all backgrounds. She has been a strong advocate for community inclusion and access for all, and it is this passion that has fueled her career. In addition to her leadership roles in public service, both at the Illinois Department of Public Health and Chicago Public Schools, Dr. Garate is also an experienced administrator who served as CEO to two medium non-profit organizations serving people with disabilities in integrated settings. She holds two bachelor’s degrees from Loyola University of Chicago, and master’s degree and Ph.D. from the University of Illinois at Chicago.

Gelder’s extensive leadership includes his role as senior health policy advisor to Governor Quinn. He advised the governor on all policy matters pertaining to national health reform, health system transformation, Medicaid managed care, nursing home safety, long-term care rebalancing, and the state’s health information exchange. Gelder led Illinois’ efforts to transform the state’s public health and health care delivery systems to achieve the triple aim. Directed the Office of Health Innovation and Transformation. Served as Director and Deputy Director for the Illinois Department on Aging.

Gilman is a former elementary school teacher turned nonprofit executive. Prior to taking on her current Executive Director, role she worked in development at the Children’s Museum of Chicago, Harvard University, and City Year. She now has 18 years of experience in the non-profit arena ranging from startups to established institutions with a focus on corporate fundraising, marketing, and events and a passion for children, education and national service.

Ginley has been a dedicated post-secondary educator and administrator for over 20 years. During that time, she has had the responsibility for all HR activities on campus, including building and monitoring individual performance plans and measuring employee performance and satisfaction. She has led cross-functional teams through the development of individual and team goals. Ginley also insured that the implemented processes and procedures were in compliance with school standards. Her work with local business and political leaders helped build Program Advisory Committees and provide employment opportunities for students and graduates.

Goode is a Director of Diversity and Inclusion for PPL Corporation, responsible for leveraging diversity to enhance the company’s strategic business results. As a leader with over 20 years of HR and business experience, he has held executive HR positions for companies ranging in size from $500 million to $18 billion and has developed and implemented talent management programs, performance management systems, sales incentive plans, labor relations strategies, and large-scale culture change initiatives. For the last 10 years, Goode has leveraged his leadership and skills to help companies implement diversity and inclusion initiatives that enhanced their talent acquisition, employee retention, and employee engagement strategies. He also served on the board of numerous professional organizations. In 1993, he was awarded the first-ever African American Doctoral Fellowship by Troy University and began teaching there in 1998. A decorated Air Force veteran, he is dedicated to helping adult learners achieve their educational goals. He is also a published author of two books and founder of My ABD Network, an organization dedicated to helping students succeed in doctoral programs.

Hanson directed the IDHS Division of Rehabilitation Services (DRS), also directed the Workforce Institute at the City Colleges of Chicago. As Commissioner of the Chicago Mayor’s Office for People with Disabilities (MOPD), her oversaw the creation of the Mayoral Task Force on Employment of People with Disabilities. During his 13 year tenure at MOPD, he also advocated for accessibility rights, worked to bring the city into compliance with the Americans with Disabilities Act (ADA) and started programs to help businesses owned by people with disabilities. Hanson also spent five years as Commissioner in the Mayor’s Office of Workforce Development.

Janniere was named Senior Vice President and Chief People Officer at the Accreditation Association. In his role he oversees human resources, AAAHC's accreditation organization, Acreditas Global, and its for-profit consulting subsidiary, Healthcare Consultants International. Janniere was previously director of total rewards at the American Hospital Association, where he designed, developed and implemented compensation and benefits programs.

Keating is the Director of Community Services for DuPage County Illinois with 25 years of experience in public sector program management. In her current position with DuPage she oversees the operations of a multitude of programs and services including Senior Services, Community Development, Energy Assistance, Case Management, Information and Referral, Court-Ordered Counseling, and Family Mediation services. She holds a Bachelor’s Degree in Communications from Northwestern University and a Master’s Degree in Management from National Louis University.

Keys is a well-respected disability studies researcher and Psychology Professor. He also had a career as an administrative leader as department chair and associate dean. He has directed the Organizational Psychology Doctoral Program in the Psychology Department at UIC and created and led the Management and Organization Development Group at the Illinois Institute for Developmental Disabilities. His areas of research expertise include: Advocacy and empowerment of people with disabilities from a community psychology perspective; Developing and evaluating programs of competence development; Mentoring; Case management for youth of color with disabilities; The positive psychology of disability; Culture, race and disability; Participatory community research methods.

Lee is a Senior Program Officer for the Michael Reese Health Trust in Chicago with primary responsibility for the Health Trust's Proactive Program. The Proactive Program provides grants for multi-year projects that leverage the resources of multiple agencies to improve health and health care delivery, access and outcomes for a variety of Chicago's most vulnerable populations. In addition, the Proactive Program provides resources for project evaluation and public policy analysis with the aim of making the case for long-term public support for the "best practices" demonstrated by Proactive projects.

Prior to coming to the Health Trust in February 2001, Lee was Vice President of Foundation and Community Benefit Programs for Advocate Charitable Foundation of Advocate Health Care. Beginning in 1992, she was a Director at Lutheran General Health System's (LGHS) foundation before LGHS merged with Evangelical Health System in 1995 to become Advocate Health Care.

Before coming to LGHS, she was a consultant to several Chicago-based foundations while she created and managed a maritime theme retail business, Call of the Sea, at North Pier in Chicago. Prior to becoming a consultant, she held several management positions at the American Hospital Association in Chicago, the last one being the Director of the Centers for Health Promotion and Women's and Children's Health.

She holds an undergraduate degree in nursing from the University of Iowa, Iowa City, Iowa; a Master of Science degree in medical-surgical nursing with minors in sociology and education from the Catholic University of American, Washington D.C.; and, a Master of Management degree from the J.L. Kellogg Graduate School of Management, Northwestern University, Evanston, Illinois. She currently serves as a board member of Interfaith Housing Development Corporation.

McKinney currently serves as Executive Director of the Illinois Medical District Commission. The Illinois Medical District (IMD), which includes 560 acres of medical research facilities, labs, a biotech business incubator, universities, raw land development areas and more than 40 healthcare related facilities, is one of the largest urban medical districts in the US. McKinney is the former Deputy Commissioner of the Bureau of Public Health Preparedness and Emergency Response at the Chicago Department of Public Health (CDPH), where she oversaw the emergency preparedness efforts for the Department and coordinated those efforts within the larger spectrum of the City of Chicago’s Public Safety activities, in addition to overseeing the Department’s Division of Women and Children’s Health. McKinney is an experienced, knowledgeable public health official with exceptional communication skills. She has served as an on-camera media expert on emergency issues including biological and chemical threats, natural disasters, pandemic influenza and severe weather. She also provides subject matter expertise to the U.S. Department of Defense’s, Defense Threat Reduction Agency, in biological terrorism preparedness to the country of Poland. In academia, McKinney serves as an Instructor in the Division of Translational Policy and Leadership Development at Harvard University’s T.H. Chan School of Public Health and as Adjunct Assistant Professor of Community Health Sciences at the University of Illinois at Chicago School of Public Health. She also serves as a mentor for the Biomedical Sciences Careers Project, also at Harvard University. McKinney holds her Doctorate degree from the University of Illinois at Chicago School of Public Health. She received her Bachelor of Arts in Biology from Brandeis University, where she was also a Howard Hughes Fellow. She received her Master of Public Health degree (Health Care Administration) and certificates in Managed Care and Health Care Administration from Benedictine University.

Orr is a double NLU alumnus (Master of Educational Leadership (M.Ed.) and Master of Science (MS), Human Services Administration, General). Currently, Orr is the Director of Community Rights, Relationships and Resources at Illinois Guardianship and Advocacy Commission. Her responsibilities are centered on agency public awareness, programmatic support to community/service entities, and advocacy in areas underserved/underrepresented. Additionally, she is the coordinator of state-wide human rights panel members who focuses on research, collaboration, advisement, education and resolutions in the areas of safeguarding the rights of persons with disabilities in traditional and non-traditional settings. Her advocacy, policy and organizational structure roots date back to career ventures in other state and state supported systems as well as a fifteen-year tenure in education that included seven years as an assistant principal and/or principal. Orr is an Appointed Legislative Committee Member (ASCD, Washington, DC) where she is involved in work on creating the annual legislative agenda, which guides advocacy activities with the United States Congress and other policymakers. Recently, Orr was confirmed as a Commissioner with Cook County’s Human Rights Commission until 2020.

Parker previously served as the deputy administrator for operations and then as acting Medicaid director for the State of Illinois Division of Medical Programs, Department of Healthcare and Family Services (DHFS) overseeing operations of the $20 billion Medicaid program. Prior to that, he worked in the Office of the General Counsel, DHFS where he served as chief of the Bureau of Administrative Litigation, Chief Administrative Law Judge and administrative law judge. As a judge, Parker presided over medical provider appeals and then assumed responsibility for all administrative hearing processes to include Medicaid recipient fair hearings, child support hearings, and medical provider appeals. Prior to that he worked as an attorney in private practice, with an emphasis on first amendment issues.

Pettinelli is responsible for the overall corporate management, client selection and concentration management of each fund’s investment portfolio. Prior to founding CapGrow, Pettinelli worked on national and international advertising and marketing campaigns for both Doyle Dane Bernbach (DDB) and Leo Burnett Company, two of the world’s largest and most successful advertising agencies. Pettinelli earned a B.A. in Communication Studies from the College of Wooster and both a Master of Business Administration with a concentration in finance and a Master of Science in Integrated Marketing Communication from Loyola University of Chicago’s Graduate School of Business. Pettinelli is a member of the Economic Club of Chicago and Young Presidents’ Organization (YPO), Windy City Chapter in Chicago.

Pettinelli has over 40 years of senior management experience in the organization, administration, and provision of services in both the public and private sectors to persons with mental retardation, developmental disabilities, mental illness and geriatric dementia. Pettinelli served as Director of Education for the Mental Health Association of Houston/Harris County, Texas; Director of Regional Services for the South Carolina Department of Mental Retardation; Commissioner for Mental Retardation for the Pennsylvania State Department of Public Welfare; and Director of the State of Ohio Joint Mental Health and Mental Retardation Advisory Review Commission. He is the former Chairman and Founder of PeopleServe Inc.

Ms. Otto has been the Chief Executive Officer of Smart Policy Works (formerly Health & Disability Advocates) since 1994. SPW is a driving force behind building smarter systems of health and social determinants of health for vulnerable people and places across the nation, state of Illinois, and metropolitan Chicago. Ms. Otto is a policy analyst with extensive expertise in Medicaid, Medicare, and Social Security as well as other public benefits programs for older adults, children and adults with disabilities. She is also a Principal in SPW’s national disability and employment campaign, Think Beyond the Label,

Previous to her work with SPW, Ms. Otto worked on health care reform issues, working women’s issues, and in Consulting & Development with Ernst & Young. She was appointed by President Obama to the Advisory Group on Prevention, Health Promotion and Integrative Public Health Council (2011-2017). She is a member of the National Academy of Social Insurance (NASI), and is an author of several publications including the No Nonsense Guide Series on Medicaid, and Employment & Disability. She currently resides in Oak Park, IL with her family.

Ms. Otto is a graduate of Marquette University in Milwaukee, Wisconsin and holds certificates in nonprofit management, leadership and managing collaboration from the Harvard Business School and Kennedy School of Government.

Rodriguez is president of TASC, Inc. of Illinois, a statewide, nonprofit case management agency that serves adults and youth with substance use and mental health disorders. Rodriguez oversees TASC's public policy, research and service delivery to nearly 25,000 individuals each year who are referred to TASC by Illinois courts, corrections, and child welfare systems. She was appointed in 2007 to serve as a practitioner member of the Coordinating Council on Juvenile Justice and Delinquency Prevention, is a member of the Juvenile Justice Leadership Council, the Illinois Alcoholism and Drug Dependency Advisory Council, Governor Rauner’s Criminal Justice and Sentencing Reform Commission, and an advisory board member of the IL Center of Excellence in Behavioral Health and Criminal Justice. Rodriguez earned her master's degree in Social Service Administration from the University of Chicago.

Rogers conducts scholarship in the areas of volunteer management, workplace diversity, discrimination, and labor and employment relations. His volunteerism research examines the effects of strategic human resource management of volunteers on hospital and healthcare outcomes -- such as patient satisfaction – and has been published in the peer-reviewed journals Hospital Topics, Journal of Health Organization and Management, and Nonprofit and Voluntary Sector Quarterly. Before joining the Cornell University faculty, he held faculty appointments at the University of New Mexico and New Mexico State University, and was a Research Fellow at the US Army Research Institute for the Behavioral and Social Sciences. At NMSU he was director of the Ph.D. program in management within the College of Business.

Prior to his full-time academic career, Rogers held corporate positions in industrial engineering, finance, planning, and pricing at several airlines and logistics firms, and spent nine years as an enlisted soldier and non-commissioned officer in the US Army Reserves. He holds a Ph.D. in HR and labor relations from Rutgers, an Ed.M. in human resource development from Illinois, and B.S. and MBA degrees from Embry-Riddle Aeronautical University. He is a certified Senior Professional in Human Resources (SPHR) and a Society for Human Resource Management Senior Certified Professional (SHRM-SCP).

Sachar has over 30 years of experience leading organizations focused on many areas of social policy, including healthcare, job training and workforce development, teen pregnancy prevention and K-12 school reform. Prior to joining UsAgainstAlzheimer’s, Sachar was the founding Executive Director of DC Children First, and previously was President and CEO of the Washington Scholarship Fund. Sachar also was Deputy Director of the National Campaign to Prevent Teen and Unplanned Pregnancy and served as a political appointee at the U.S. Labor Department, including as the Deputy Chief of Staff and the Associate Assistant Secretary for Policy. She has also worked at the National Governors Association, the Massachusetts Department of Employment and Training and Harvard’s Kennedy School of Government.

Sanchez has a 30-plus year career as a health care executive and possesses a wealth of knowledge of the health care industry. Previously, he was the Senior Vice President of the Generations +/Northern Manhattan Health Network, one of the largest health care networks in the New York City Health and Hospitals Corporation. During his tenure, he oversaw three acute care hospitals of which two were level one trauma centers, and 34 community-based health centers in East Harlem, Central Harlem and the South Bronx in New York City. Sanchez serves on the boards of the following: Illinois Hospital Association, Puerto Rican Arts Alliance and the City Club of Chicago. In addition, he is a member of the Board of Boricua College in New York.

Scavone educates and forges collaborations with key community stakeholders about gender bias and other issues preventing girls and women from achieving economic self-sufficiency. Scavone has over 30 years of experience leading and growing nonprofit organizations and volunteers on the Board of Directors of SEFCU financial institution and the Gay and Lesbian Youth Services of WNY as well as with the Steering Committee of Save WNYCPC, Russell Sage College Annual Fund and as a member of Leadership Buffalo ('15).

She is the former Director of the Cancer Services Program for the NYS Department of Health/Centers for Disease Prevention and Control, former President/CEO of Gilda's Club Capital Region, Chief Development Officer at Bellevue Women's Hospital, VP/COO WNY Physical & Occupational Therapy Group and also served as Senior Administrator-Surgical Oncology at Roswell Park Cancer Institute. She is a licensed Physical Therapist and holds Executive Leader Masters in Health Systems Administration and Post-Graduate Advanced Certificate in Palliative Care. Currently Adjuncts for Hudson Valley Community College School of Business.

Triplett has served as a Subject Matter Expert and adjunct faculty member for our BA in Healthcare Leadership Program concentration in Long-term Care. He is currently a nursing home administrator at Lifespace Communities - Beacon Hill and was previously an administrator for Presence Health.

Walton has worked in health care operations for over four decades. He is currently CEO of Aisthesis, a company that provides anesthesiologists and nurse anesthetists to over 40 ambulatory surgical centers, physician offices and hospitals in the Mid-Atlantic. In his role as founder of Starboard Health Care, a consultancy practice, Walton also served as interim CEO or COO of a regional rehabilitation provider, a social service agency for disabled persons and a regional hospice. Mr. Walton was COO of Resurrection Health Care, a Chicago nonprofit health system, and COO of Integrated Health Services, a publicly traded, subacute care company. Walton has also been adjunct faculty at NLU teaching financial management in both the undergraduate and graduate programs.

West is a population health and data analytics executive with over 10 years of research and enterprise consulting experience. He is a leader in the development of outcomes-based healthcare studies on diabetes, asthma, cardiovascular health and chronic disease management. Experienced with managed care, Medicaid, third party payer and hospital systems. West is a public health thought leader whose community-focused work has been featured in Harvard Magazine, NPR, WSJ, LA Times, Chicago Tribune and academic journals. He is a Co-founded of Men's Health Program and Clinic (Cambridge, MA), has contributed to trauma informed care community intervention models for healthy communities (California Endowment; Boston Public Health), and delineated best practices for strengthening dental Medicaid coverage and billable services for disadvantaged children (Connecticut Health Foundation). Served as lead evaluator for national school-based health expansion (W.K. Kellogg) and expansion of dental care access for underserved communities (American Dental Education Association).

Viola is a university administrator, associate professor, community psychologist and program evaluator. Prior to taking on the role of CPSA Dean, he served as a director of the school of social behavioral sciences, psychology department chair, and faculty member in the Psychology department at NLU. His research and evaluation work has included projects with the government, and nonprofits locally and nationally such as the Illinois Department of Public Health, Habitat for Humanity International, the Salvation Army, Shedd Aquarium and Chicago Public Schools. He is a leader in multiple professional associations including the Society for Community Research and Action (SCRA), Division 27 of the American Psychological Association and the Chicagoland Evaluation Association (CEA). Viola also serves on the executive board and co-chairs the Research and Evaluation Interest Group for the Consortium to Lower Obesity in Chicago Children (CLOCC).


    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
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    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
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    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
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    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
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    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
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    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
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