Click here to go back to the home page Click on this link to view the screenreader friendly and text only version of this website

Linda Balsamo, PhD, MBA, SPHR


Adjunct Professor

Programs/Classes Taught:

HRM 520 Performance Analysis and Measurement

Areas of Expertise:

Performance Management
Behavioral Interviewing
Employee Relations
Human Resource Strategy
Benefit Administration
Safety & Compliance


Dr. Balsamo spent the first part of her career as the Associate Director of Finance for the University of Illinois at Chicago Office of Publications Services. In that capacity, part of her responsibility included human resource management. When she moved to Walgreen Co., she worked as a department manager within the Human Resources Division. It was in this position that she had the opportunity to learn the finer points about employee relations, safety and risk management and employee services. After earning her PhD in Human and Organizational Systems (a subset of Organizational Development), she changed roles to work in employee benefits, including managing employee relocations (domestic and global), separation programs and employee service vendor relations. Much of this work included policy development and implementation, as well as policy harmonization during acquisitions. She was tapped by leadership to source, implement and manage the company’s first employee assistance program and to manage voluntary benefits for the organization.

After eighteen years at Walgreen Co., Dr. Balsamo was asked to join the team at NorthPointe Resources, a non-profit that serves individuals with intellectual and developmental disabilities and mental illness. As the Human Resources Director, she was responsible for the entire employee life cycle, as well as administrative oversight for the Agency. Two years later, she was promoted to Vice president of Human Resources.

Dr. Balsamo has written two books (both fiction) and enjoys spending time on a variety of creative pursuits, including leather crafting, costume-making and, of course, writing. She lives in Chicago with her husband and two sons.


  • PhD Human & Organizational Systems – Fielding Graduate University, Santa Barbara, CA

Accommodating deaf employees in the workplace: Communication assistance via note -taking by hearing co -workers

by Balsamo, Linda MarieFielding Graduate University, 2006, 139 pages; 3218172

  • MBA Finance – Loyola University, Chicago
  • BS Marketing – University of Illinois at Chicago
  • Post Doctoral Fellowship – Fielding Graduate University (2009)

Research and Interests:

I have always enjoyed studying informal communication networks in organizations and non-verbal communication. I also enjoy the study of power structures as they relate to social justice. My teaching philosophy centers on using case learning to move from theory to practice. I am a proponent of academic integrity and student doing their own work and hold the bar very high in this regard.

Contact Information:

Linda Balsamo, PhD, MBA, SPHR

NLU email:



    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »

    Established in 1988 and located in one of Tampa's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to its classrooms, the National Louis University Tampa Regional Center features a computer lab, student lounges, and conference room.

    5110 Sunforest Drive, Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »