UNIVERSITY STUDENT OMBUDSMAN

The University Student Ombudsman (USO) is part of NLU's ongoing efforts to be a student-centered university in every possible way. The USO is a dispute resolution practitioner, whose main function is to provide assistance to NLU students for resolving their issues and problems. The USO's role is to help students. The USO works collaboratively with faculty, staff and administration to identify options and strategies for resolution. The USO monitors the problem-solving process from referral to resolution.

The USO will be the primary contact for students seeking resolution to their problems. Students can self-refer, and NLU faculty and staff can initiate referrals. The USO will route the student concern to the appropriate NLU individual or office.

CONTACT

Brisbane Rouzan
Ombudsman
Brouzan@nl.edu
Chicago Campus, Room 2008
Phone: 312.261.3461
Toll Free: 1.888.658.8632 x3461
NLU Fax: 312.261.3461

 

 

 

 

 

 

 

 

For more information on the issue resolution process, please visit the Issue Resolution and Suggestions for Improvement page.

Locations

  • CHICAGO DOWNTOWN CAMPUS

    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    800.443.5522

    Info » | Directions »

  • ELGIN

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    800.443.5522

    Info » | Directions »

  • NORTH SHORE

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    800.443.5522

    Info » | Directions »

  • LISLE

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    800.443.5522

    Info » | Directions »

  • WHEELING

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    800.443.5522

    Info » | Directions »

  • FLORIDA (TAMPA)

    Established in 1988 and located in one of the city's major business districts, NLU's Tampa campus serves students in 13 counties in central Florida. In addition to six classrooms, the campus features a conference room, a computer lab with high-speed Internet access, an extensive research library and comfortable student lounges.

    4950 West Kennedy Blvd. #300
    Tampa, FL 33609
    800.366.6581 | www.nl.edu/florida

    Info » | Directions »

  • WISCONSIN

    NLU's Milwaukee campus has a proud history of serving graduate students in education in southeastern Wisconsin. Nearly one in five certified Wisconsin teachers looks to NLU for graduate education programs – more than any other university in the state. In addition to classrooms with high-tech media equipment, the campus offers a state-of-the-art computer lab with wireless Internet access and an extensive IDS research library.

    12000 West Park Place, Suite 100
    Milwaukee, WI 53224-3007
    414.577.2658

    Info » | Directions »