- When will my loans disburse?
- What if the term has begun and I haven't received my loan proceeds?
- What happens when my loan proceeds are received by NLU?
- When will my refund check be sent out?
- What if I do not want a refund?
- What happens to my loans if my enrollment status changes?
- How can I view my loan status and when my loan posted to my account?
- How can I cancel my loans?
Your loans will disburse according to the disbursement schedule which typically is the second week of the term after the drop period has ended.
There are several reasons why your loan funds have not yet disbursed. Among the possible reasons are:
- You may not have completed your FAFSA
- You may not have provided our office with additional documentation
- Your Loan Acceptance Form has not been received
- You may not have completed your Entrance Counseling for Direct Loans
- You may not have completed your Master Promissory Note for Direct Loans
Tuition and fees are paid and any excess funds will result in a refund to you or your parent in the case of a Parent PLUS Loan. To view your NLU account information, check your NLU portal.
Your refund check will be sent out within 14 days of the credit appearing on your account. It will be mailed to the address on file unless you have made other arrangements.
Simply write "VOID" across the check and return it to the Student Finance Office. The amount of your refund check will be sent back to the government to reduce your loan debt.
If your enrollment status changes, NLU will review your financial aid package and adjustments to your financial aid package may occur. If you drop below half time student status, you are not eligible for any loans.
Information from the Department of Education regarding your Direct Loan is available at: https://studentloans.gov.
A written statement needs to be either faxed to: 847-465-5894 or emailed to: firstname.lastname@example.org. The email must be sent directly from the student's NLU email address.