Student Experience

If you are taking classes in person or online at National Louis University, we want your experience to be as convenient and rewarding as possible. NLU's Office of Student Experience provides a wide range of services and information for students.


Student Experience is available 8:30am-7pm Monday - Thursday, and 8:30am-5pm on Fridays. To reach us, call 888.658.8632 x3568.

Weather Alerts

For students attending Illinois campuses, all weather related closings will be posted through the Emergency Closing Center (ECC). If the ECC does not list a campus as closed, the campus is open for regularly scheduled classes, events and business. You can call the ECC at 847.238.1234 or visit

Emergency Alerts

In the event of a non-weather related campus closing of any NLU Illinois campus, students would receive notification via the NLU Emergency Notification Service. By default, students are registered to receive emergency messages by phone at the primary contact number registered in Banner. Students may log-in to Banner at any time to see or update the primary contact number listed. Additional emergency contact numbers, such as a business, mobile or text, can also be added at any time. To register your preferences, visit and follow the instructions provided.

For information on emergency closings for non-Illinois campuses, please call your local campus.

Get Involved @ NLU

There’s a lot happening at NLU outside the classroom. From student organizations, to volunteer programs and leadership workshops, you’ll have many opportunities for networking, personal and professional development, and making a difference. To find out more, browse upcoming NLU activities and events, or contact the Office of Student Life at 888.658.8632 x3568 or 


Whether you’re taking classes in person at one of our campuses or online, you can shop for your textbooks 24/7 at the NLU Bookstore. The Bookstore customer service team is available Monday-Friday, 9am-5pm, at 877.284.6744 or

Gift Shop

Looking to get an NLU sweatshirt? Pens and note cards; or maybe an NLU coffee mug? Visit us at These items and many more can be ordered and shipped out to you.

International Student Services

Are you an international student and need assistance for student visa issues (F-1)? You can contact 888.658.8632 x3461 or for more information.

Technology and Computer Support

NLU’s Office of Information Technology (OIT) handles all aspects of technology and computer support for students and faculty. Learn more about OIT.


Visit the wellness page to learn more about health resources, counseling referrals for licensed mental health professionals and referrals to outside social service agencies for students who need assistance with food, shelter or other basic needs.  

Student Guidebook

NLU's student guidebook is your up-to-date resource for student rights and responsibilities, university policies and other helpful information. You can pick up a copy at the front desk on campus or download and read a copy here.

University Ombudsman

The Ombudsman is part of NLU's ongoing efforts to be a student-centered university in every possible way. The Ombudsman is an issue resolution professional who can help you resolve any disruptive issues with your classes, professors or fellow students. Students can self-refer, and NLU faculty and staff can initiate referrals. For a confidential appointment, please call Brisbane Rouzan at 312.261.3461 or email 

Voter Registration

NLU encourages all of our students to participate in the electoral process by registering to vote and voting. Get more information on how you can register.


Learn More About Your Campus


    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632
    Info » | Directions »

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632
    Info » | Directions »

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632
    Info » | Directions »

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632
    Info » | Directions »

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632
    Info » | Directions »

    Established in 1988 and located in one of the city's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to six classrooms, this location features a conference room, a computer lab with high-speed Internet access, an extensive research library and comfortable student lounges.

    5110 Eisenhower Boulevard Suite 102
    Tampa, FL 33634
    (800) 366.6581
    Info » | Directions »

    NLU's Milwaukee campus has a proud history of serving graduate students in education in southeastern Wisconsin. Nearly one in five certified Wisconsin teachers looks to NLU for graduate education programs – more than any other university in the state. In addition to classrooms with high-tech media equipment, the campus offers a state-of-the-art computer lab with wireless Internet access and an extensive IDS research library.

    12000 West Park Place, Suite 100
    Milwaukee, WI 53224-3007
    (414) 577.2658
    Info » | Directions »