The University Student Ombudsman (USO) is part of NLU's ongoing efforts to be a student-centered university in every possible way. The USO is a dispute resolution practitioner, whose main function is to provide assistance to NLU students for resolving their issues and problems. The USO's role is to help students. The USO works collaboratively with faculty, staff and administration to identify options and strategies for resolution. The USO monitors the problem-solving process from referral to resolution.
The USO will be the primary contact for students seeking resolution to their problems. Students can self-refer, and NLU faculty and staff can initiate referrals. The USO will route the student concern to the appropriate NLU individual or office.
*Additional hours by appointment
- Clery Act Reporting: For more information on NLU's Campus Crime Reporting, please visit the Annual Security Report page.
- Incident Reporting: If anyone should know of or see a violation of University policy taking place, please report it to Campus Administration or the Office of Student Affairs immediately. Incident Report can be completed online: Incident Report. Criminal offenses should be reported to the local police immediately, as well as to the Vice President for Operations.
- Issue Resolution: Submit a complaint or concern through the Issue Resolution Form to initiate contact with the Ombudsman.