Learning Support Tutoring Services

NLU offers both face-to-face and/or online learning support in the areas of writing, math, and science.  This is a service available to currently enrolled NLU students. Students can make appointments to meet with a tutor or learning specialist at the Chicago campus and the suburban campuses.  Students can also seek online assistance by submitting papers and questions or interfacing with a tutor in real-time.

 
  1. Who are the tutors?

        Full-Time Learning Specialists:

            Amanda Bendle:  Math & Science

            Peter Ploegman: Language Arts

            Colleen Ryan: Language Arts

            Grover Wake: Language Arts

         Part-Time Tutors

            Gary Renn: Math – Elgin and Lisle Campuses

            Jessica Salgado: Math - Chicago Campus

            John Hopp: Math & Language Arts - Wheeling & North Shore Campuses

      2.  What do the tutors do?  

The tutors are peer-tutors and professional learning specialists.  They are knowledgeable and competent in their subject areas.   The tutors and learning specialists are available to help you review your work.  They will not take the place of your course instructor in the teaching of the content material for your course.  They are here to help you build your competency based skills in order to become a more independent and successful student.

3.  Do I need an appointment to see a tutor?

Yes. An appointment is necessary to guarantee availability.

Spring 2014 Tutoring Schedule:

Chicago

    • Monday thru Thursday – 10:00am-6:00pm
    • Fridays – 9:00am-5:00pm
    • Saturdays – 9:00am-2:00pm

Elgin

  • Tuesdays – 3:30pm – 8:30pm

Lisle

    • Wednesdays – 3:30pm-8:30pm
    • Thursdays – 3:30pm-8:30pm

North Shore

  • Tuesdays – 2:00pm-5:00pm

Wheeling

  • Thursdays – 2:00pm-5:00pm

      4.  How do I make an appointment?

To make an appointment, please call 312-261-3374, email learn@nl.edu, or visit the front desk at the Chicago campus library.  The front desk at the Chicago campus schedules appointments for all campuses.

      5.   How many appointments do I get?

To ensure that all students are able to get the help they need, we limit tutoring sessions to one 1-hour appointment per subject per week. This means that if you need help with math and writing, you can get one tutoring appointment for math help and another tutoring appointment that week for writing help. If you feel you will need more than one tutoring appointment a week per subject, please email learn@nl.edu for a tutoring referral form to be completed and returned by your course instructor. 

      6.  What if I can’t come in for an appointment during tutoring hours?

 If you are unable to come in for an appointment during tutoring hours, please go to SmarThinking, our online tutoring service, accessible through the NLU portal.  For more information on SmarThinking, visit our SmarThinking Resource Guide.

      7.  Can I get a reoccurring appointment?

Yes. You may schedule a weekly reoccurring appointment to see a tutor for the duration of the term. If, however, you miss a total of three tutoring sessions, for whatever reason, your reoccurring appointment will be cancelled. You may then schedule tutoring appointments on a week by week basis.

      8.  What if I’m running late for an appointment?

If you are running late, please contact us as soon as possible. The best way to do this is to call 312-261-3374. When you arrive, you will receive the remaining time in your allotted time slot. If you arrive more than 30 minutes late without notifying us, your appointment will be cancelled.

      9.  What if I can’t come to a campus for tutoring?

If you can’t make it to campus, you have two options for tutoring.

Your first option is our online tutoring service, SmarThinking, accessible through the NLU portal.  For more information, see our SmarThinking Resource Guide.

Your second option is to sign up for an online tutoring appointment done using the Zoom video-conferencing program. You will need a computer, webcam, and microphone to work with a tutor in real-time. You will receive an invite to the appointment sent to the email you provide when scheduling your Zoom video-conferencing appointment. You should also have an electronic version of your assignment to share with the tutor. Please call 312-261-3374 or email learn@nl.edu to schedule a Zoom video-conferencing appointment. 

      10.  How do I prepare for tutoring sessions?

Attempt the assignment to the best of your ability and prepare specific questions to ask the tutor. Bring all relevant materials (textbooks, syllabi, worksheets, assignment details, etc.). Tutors are available to answer questions, discuss and address assignment issues. They do not do the assignment for you or with you. Plan your tutoring session well in advance of the assignment due date as you will need time to incorporate the tutor’s feedback, comments, and suggestions.

      11.    What can I expect from a writing tutoring session?

You can expect to receive feedback regarding your questions on grammar, usage, mechanics, style, organization, and citations. The tutor will identify key issues within the first few pages of your essay and provide feedback. The tutor will provide resources that will assist you in mastering college level writing skills. You will be expected to actively participate in the tutoring session by taking notes and responding to the tutor’s questions and feedback. Before coming in for a follow-up appointment, revise your work according to the tutor’s feedback.

      12.  What can I expect from a math tutoring session?

Each math tutoring session is designed to help you gain further understanding of particular mathematical topics. You should come prepared with specific questions and all work completed to the best of your ability. Tutors will use example problems similar to your homework problems in order to explain concepts, but the tutors will not work through your assignment problem-by-problem.

      13.  What can I expect from a science session?

A tutor is available to assist you with topics in biology and chemistry.  You should come with detailed assignment instructions, completed work, class notes, and textbook.  Please have specific topics you wish to review.  The tutor will help you work through interpreting the language of the textbook, assignment expectations, and may suggest additional online or print resources for you to reference.

      14.  Can I get help with APA style?

 Yes. We provide assistance in APA citation and formatting. For online help, please review our Resource Guide for APA citation style. If you find that you need additional assistance, schedule a tutoring appointment to review how to correctly cite and format an APA style paper.

      15.  Can I make an appointment for help with using D2L? What about LiveText?

Access the online D2L tutorials to learn how to navigate D2L.  If you need further assistance, you can schedule an appointment by calling 312-261-3374 or emailing learn@nl.edu.

We do not offer tutoring for LiveText. For assistance with this program, access tutorials provided within your LiveText account and contact your professor with additional questions.

      16.  Can I get an appointment to prepare for the Compass Math & Writing Placement Assessments?

Yes. You may schedule two tutoring sessions per subject area prior to each attempt of the Compass assessment. For Compass math tutoring, you are expected to complete the online practice test to the best of your ability before coming to your appointment.

      17.  Can I make an appointment to prepare for the Test of Academic Proficiency (TAP)?

Yes. NLU students and applicants can schedule tutoring appointments to prepare for the TAP exam only after attending one of the TAP courses or workshops. The TAP course or workshop you attended must be in the same subject-area as the requested tutoring appointment.

      18.  What if I need learning accommodations?

If you are seeking academic accommodations, you should contact Peter Ploegman, Learning Support Specialist, at 312-261-3188 or at pploegman@nl.edu for an appointment.  All accommodation requests are assessed on a case-by-case basis.

 

 

 

Locations
  • CHICAGO DOWNTOWN CAMPUS

    NLU’s Chicago campus on South Michigan Avenue occupies five floors of the historic Peoples Gas Building. This landmark building, across the street from the Art Institute of Chicago and Grant Park, is easily accessible by train, bus and car and is surrounded by restaurants, parking lots/garages and shops.

    122 S. Michigan Avenue
    Chicago, IL 60603
    (888) 658.8632

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    Campus Location
  • ELGIN

    Conveniently located in a fast-growing business district off I-90 and Route 31, NLU Elgin features 10 classrooms with high-tech media equipment; a computer lab with high-speed Internet access; two conference rooms; and comfortable student lounges. Parking is free at this recently remodeled and upgraded teaching site, which now includes wireless Internet access.

    620 Tollgate Road
    Elgin, IL 60123
    (888) 658.8632

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    Campus Location
  • NORTH SHORE

    Opened in the summer of 2006, NLU North Shore at Skokie is a state-of-the-art modern campus located just off the Edens Expressway near the Old Orchard Shopping Center. The campus includes 44 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a walk-in lab in the library; six conference rooms; a public café for beverages and snacks; a student welcome center; a library for research and study; and multiple, comfortable student lounge areas.

    5202 Old Orchard Road
    Skokie, IL 60077
    (888) 658.8632

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    Campus Location
  • LISLE

    Located just minutes from the East-West Tollway (I-88), NLU Lisle features 42 wireless classrooms equipped with high-tech media equipment; four computer labs with high-speed Internet access, including a separate walk-in lab in the library; a café for beverages and snacks; a student welcome center; a library for research and study; conference rooms; and six comfortable student lounge areas with wireless access.

    850 Warrenville Road
    Lisle, IL 60532
    (888) 658.8632

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    Campus Location
  • WHEELING

    Located in one of Chicago's major northwest suburbs, the newly renovated NLU Wheeling includes 20 classrooms with high-tech media equipment, four conference rooms, four computer labs with high-speed Internet access, large student lounge areas with wireless capabilities and interactive video capabilities, and an extensive research library. The site also houses the university library research collection.

    1000 Capitol Drive
    Wheeling, IL 60090
    (888) 658.8632

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    Campus Location
  • FLORIDA (TAMPA)

    Established in 1988 and located in one of the city's major business districts, NLU's Florida Regional Center serves students in 13 counties in central Florida. In addition to six classrooms, this location features a conference room, a computer lab with high-speed Internet access, an extensive research library and comfortable student lounges.

     

     

    5110 Eisenhower Boulevard Suite 102
    Tampa, FL 33634
    (800) 366.6581

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    Campus Location
  • WISCONSIN

    NLU's Milwaukee campus has a proud history of serving graduate students in education in southeastern Wisconsin. Nearly one in five certified Wisconsin teachers looks to NLU for graduate education programs – more than any other university in the state. In addition to classrooms with high-tech media equipment, the campus offers a state-of-the-art computer lab with wireless Internet access and an extensive IDS research library.

    12000 West Park Place, Suite 100
    Milwaukee, WI 53224-3007
    (414) 577.2658

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    Campus Location