Student Accounts Frequently Asked Questions

Frequently Asked Questions About Student Accounts

Is it necessary to complete the Promissory Note each term?

No. Once you select a payment plan option, the option remains the same unless you wish to change it.

Do I have to pay the $95 tuition deposit?

A non-refundable $95 tuition deposit is required for all first-time/returning students or for students that pre-register. This deposit will be applied against term charges.

What if I wish to change my option?

If you would like to change your payment plan, you must complete a new Promissory Note. To print a Promissory Note please click here (PDF format). When completed, you can fax it to 847.465.5894 or mail it to our office at 1000 Capitol Drive, Wheeling IL 60090. You may also pick up a Promissory Note at any of our campuses or contact us by phone or e-mail if you would like one mailed to you.

Do I have to sign up for a payment option if I am covered in full by financial aid?

Yes. All students are required to choose a payment option.

How much is the tuition? Are there any additional fees?

For a complete list of tuition and fees, please visit the Tuition and Fee Summary web page. Half-time students are charged a $20 student fee; full-time students are charged a $40 student fee. The student fee is charged each term. Failure to pay the term charges by the due date are subject to a monthly late fee of no more than $10.

What is my balance?

Real-time account information is available at http://my.nl.edu. Account statements are posted electronically each month at the end of the month. To view a step-by-step tutorial, please click here.

When is the balance due?

Your due date depends on the payment plan that you choose. Most payment plans require that you make a payment by the first day of the term. Account statements are posted electronically each month and can be viewed through your student portal. Statements will have your current balance and the due date.

I chose the deferred payment plan as my primary payment plan. How much are my payments and when are they due?

Under the deferred payment plan, the tuition/fees/room and board charges incurred for the term will be divided into 3 equal installments requiring payments of one-third plus $35 payment plan fee at the registration or by the first day of classes, one third on the 30th day following the first class, and the final one-third on the 60th day following the first class. Payment more than 30 days past due will be subject to late fees of up to $10 a month.

What will happen if my account is past due?

Past due balances are subject to late fees of up to $10 a month.

What if my account is past due for the current term and a new term is beginning? Will the charges carry over into the next term?

No. If your account is past due at the end of a current term, registration for the following terms may be cancelled. Please contact our office for more information.

Why did I receive a statement? I have a zero balance.

NLU issues monthly account statements to students with a past, current, or future balance and to students who had account activity since the last account statement. A statement will be generated even if the balance is zero if there was any account activity since the previous monthly statement.

If I receive financial aid (or other funds) that is in excess of tuition/fees, will I receive a refund?

Yes. Refunds are processed after all charges (tuition, fees, room and board, etc.) are paid. Your refund will be processed within 14 days of posting a credit balance. Refund checks are printed on Tuesdays and Thursdays and mailed out the same day.

What will happen if I withdraw from classes?

Please be advised that withdrawals must be done in writing through the Office of Admissions and Records. To view the complete policy regarding withdrawals, please click here.

I need an itemized tuition reimbursement invoice. How can I get that?

Most employers ask for an official itemized tuition reimbursement invoice in order to pay for the classes. Our office is responsible for processing these invoices. To request a tuition reimbursement invoice, please call us at (800) 443-5522, ext. 5350, or send an e-mail to studentfinance@nl.edu. Please include in your e-mail your NLU ID number and the terms for which you need an invoice; for each term a separate invoice will be processed.

What is the student fee?

All students enrolled at least half-time are charged a per term student fee. Half-time students are charged $20/term; full-time students are charged $40/term; students attending less than half-time are not charged a student fee. The student fee is used for supporting all auxiliary student services (online services, library services, administrative services, etc.).