Student Contacts
Office and Telephone Hours:
Main NLU Number: 1.888.NLU.Today (658.8632)
For all term launches or starts there will be extended hour to 8:00 pm for the week prior to the start of the term, the first week of the term and the week after the start of the term. Saturday hours 9:00 am to 1:00 pm, if classes are offered on campus.
Campus Student Services (main) / Student Finance
On campus general information, financial aid, student billing, book advances, financial aid refunds, student loans, work-study, Graduate Assistantships, Veterans Services
Chicago:
Monday — Thursday: 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Skokie, Lisle, Elgin and Wheeling:
Monday — Thursday: 9:00 am to 6:00 pm
Friday: 9:00 am to 5:00 pm
Telephone: 1.888.658.8632 x 5350
Monday — Thursday: 9:00 am to 7:00 pm
Friday: 9:00 am to 5:00 pm
Fax: 847.465.5894
Email: StudentFinance@nl.edu
Web: http://www.nl.edu/studentfinance/
College of Arts and Sciences
Office Hours:
Chicago: Monday — Friday: 8:00 am to 6:00 pm
Lisle: Monday — Friday: 9:00 am to 5:00 pm
Telephone: 1.888.658.8632 x 3378
College of Management and Business
Telephone: 1.888.658.8632 x 3609
(Hours vary)
National College of Education
Telephone: 1.888.658.8632 (press 6)
(Hours vary)
Florida Campus
Address:
4950 W. Kennedy Blvd. Suite 300
Tampa, Fl. 33609
Office Hours:
Monday — Thursday: 9:00 am to 6:00 pm
Friday: 9:00 am to 5:00 pm
Telephone:
1.800.366.6581
1.813.286.8087
Fax: 813.287.0246
Web: www.nl.edu/locations/tampa.cfm
Milwaukee, Wisconsin Campus
Address:
12000 West Park Place, Suite 100
Milwaukee, WI 53224-3007
Office Hours:
Monday — Friday: 9:00 am to 6:00 pm
Telephone: 1.800.443.5522 x 6842
Fax: 414.577.1103
Web: www.nl.edu/wisconsin
Academic Advising
Graduate and Undergraduate advising and registration, drop/add appeals, student accommodation requests
Hours vary by location.
Office hours:
Chicago:
Monday — Thursday: 8:00 am to 7:00 pm
Friday: 8:00 am — 5:00 pm
Wheeling:
Monday, Tuesday, Thursday: 9:00 am to 7:00 pm
Wednesday and Friday: 9:00 am to 5:00 pm
Skokie and Lisle:
Monday and Wednesday: 9:00 am to 7:00 pm
Tuesday, Thursday and Friday: 9:00 am to 5:00 pm
Elgin:
Monday, Tuesday, Wednesday, Friday: 9:00 am to 5:00 pm
Thursday: 12:00 pm to 7:00 pm
(Additional hours by appointment)
Telephone: 1.888.658.8632 x 5900
9:00 am to 5:00 pm
After hour telephone: 5:00 pm to 8:00 pm (call the advisor scheduled)
Fax: 312.261.3044
Email: advising@nl.edu
Library & Tutoring
Library services, academic success, assessment testing, CAD resources and workshops
Office Hours:
Regular staffed hours: Chicago, Lisle, North Shore, Wheeling:
Monday — Thursday: 10:00 am to 6:00 pm
Friday: 9:00 am to 5:00 pm
Elgin by appointment only
Telephone: 312.261.3376
Monday — Thursday: 10:00 am to 6:00 pm
Friday: 9:00 am to 5:00 pm
Email: Library@nl.edu
Web: http://www.nl.edu/library
Tutoring and Testing:
Telephone: 1.888.658.8632 x 3374
Email: learn@nl.edu
Additional library, tutoring, and testing hours by appointment
Office of Admissions and Records
Transcript requests, enrollment verification, degree audits, teacher certifications, diploma requests, apply to graduate
Chicago: 9:00 am to 5:00 pm
Wheeling: 8:00 am to 5:00 pm
Telephone: 1.888.658.8632 x 5718
Monday — Thursday: 9:00 am to 7:00 pm
Friday: 9:00 am to 5:00 pm
Fax:
Records: 847.465.4746
Admissions: 847.465.5730
Email:
Records: Records@nl.edu
Admissions: Admissions@nl.edu
Response Center
All inquiries
Office Hours:
Monday — Thursday: 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Telephone: 1.888.658.8632
Technical Student Support
On and off campus technology support, NLU Portal and password reset, Blackboard, NLU email, live text
Help Desk:
Telephone: On-campus: x4357
Off-campus (toll free): 866.813.1177
Hours: 24 hours a day, 7 days a week
Internet:
Direct request entry: http://oit.nl.edu/services_helpdesk.cfm
Hours: 24 hours a day, 7 days a week
Instructional technical analyst:
All campus hours: 5:00 pm to 10:00 pm
Telephone: x 888
Student Affairs / International
CTA U-pass, commencement, student activities, Ombudsman, student accommodation requests, Student Visas , Welcome Week, outsource counseling referrals
Chicago Office Hours:
Monday — Thursday: 8:30 am to 7:00 pm
Friday: 8:30 am to 5:00 pm
Lisle Office Hours:
Tuesday: 10:30 am to 6:00 pm
Telephone: 1.888.658.8632 x 3568
Email: studentaffairs@nl.edu
Web:
http://www.nl.edu/aboutnlu/student_services.cfm
http://www.nl.edu/commencement/
Textbook and other course related materials (E-Campus)
Textbooks, Gift Shop, eCampus, textbook buy back
Office Hours:
Monday — Friday: 8:30 am to 4:30 pm
Telephone: 1.888.658.8632 x 4483
Email: lfedele@nl.edu
Facilities
Student id cards, vending, room assignment, campus directions, lost and found, copy center, parking validation (Chicago)
| Monday - Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|
| Chicago | 7:30am - 10pm | 7:30am - 10pm | 7:30am - 8:30pm | Per the academic schedule |
| Elgin | 7:30am - 10pm | 7:30am - 5pm | 8am - 5pm ** | Closed |
| Lisle | 7:30am - 10pm | 7:30am - 6pm * | 8am - 5pm ** | Closed |
| North Shore | 7:30am - 10pm | 7:30am - 6pm * | 8am - 5pm ** | Closed |
| Wheeling | 7:30am - 10pm | 7:30am - 6pm * | 8am - 5pm ** | Closed |
* Hours may be extended based on the academic schedule
**Based on the academic schedule, hours may be reduced; additionally between terms and during the summer term campuses may be closed on Saturdays as well per the academic schedule
For service call x999 if staff is not on campus and immediate assistance is needed call any of the following:
Chicago: x 3333
Elgin: x 8800
Lisle: x 4444
Skokie: x 2222
Wheeling: x 5555
Enrollment
Office Hours: Chicago and Lisle
Monday — Thursday: 8:30 am to 7:00 pm
Friday: 8:30 am to 5:00 pm
Telephone:
Monday — Thursday: 8:30 am to 7:00 pm
Friday: 9:00 am to 5:00 pm
College of Arts and Science: 1.888.658.8632 x 5640
College of Management and Business: 1.888.658.8632 x 5630
National College of Education:
1.888.658.8632 x 5650 (MAT/ Sub Certification Spec Ed)
1.888.658.8632 x 5660 (MED/CAS/DOC)
Fax:
Chicago: 312.261.3407
Lisle: 630.874.4491
Harrison Scholars Program
Romelia Mercado (Director of Latino Outreach)
Office Hours: Monday — Friday: 9:00 am to 5:00 pm
Telephone: 1.888.658.8632 x 3474
Email: Romelia.Mercado@nl.edu
Office of the Provost Suites 4006
Traci Dennard (Undergraduate Initiatives Manager)
Office Hours: Monday — Friday: 9:00 am to 5:00 pm
Telephone: 1.888.658.8632 x 3845
Email: Traci.dennard@nl.edu
Monica Haydee Ramos (Student Success Coach)
Office Hours: Monday — Friday: 9:00am to 5:00pm
Telephone: 1.888.658.8632 x 3064
Email: Monica.ramos@nl.edu
(Bilingual: Spanish-English-German)
Career Services
Career development, job search tools and resources, virtual career network, career blog
Hours vary by location
Telephone and Fax: 312.261.3270
Email: careerservices@nl.edu
Job Board Website: www.nluvirtualcareernetwork.net




