BUYING BOOKS
Ordering new and used books is simple. Anytime, day or night, you can visit the Virtual Bookstore at www.nl.edu/Resources/ot_student.cfm, or call 800.325.3252 to place your order with an operator. Orders are promptly delivered according to your instructions, whether it is to your home or business. If you attend the Chicago campus you can purchase your books in the Barnes and Noble Bookstores (312.261.3269) located on the 6th Floor, unless otherwise stated by your enrollment representative. If you attend another NLU campus, you may order books through the Virtual Bookstore.
CAMPUS CLOSINGS In case of inclement weather or other emergencies, listen to radio stations WLS, WBBM or WGN for closing announcements. Details on class cancellations can be found in the Student Guidebook. Information is also available at www.emergencyclosings.com.
CONNECTING TO YOUR EMAIL You automatically receive an email account when you register for class. NLU offices use this email for essential communication and service processes. It is your responsibility to check your email on a regular basis. To connect to your email follow these directions.
- Connect to the internet at: http://my.nl.edu. Follow the links to logon and to get user tips.
- Login with your email USER ID which is first character of your first name + first 5 letters of last name + last 4 digits of your Social Security number. All names are the same as you use to register for classes. Example: the login id for George Washington, SSN 111-22-3333 is gwashi3333.
- Your INITIAL PASSWORD is the same as your USER ID. As soon as you login you will need to change the password. Follow the directions on the screen when selecting a password.
- Your EMAIL ADDRESS (the name others use to send you email) is: first 5 letters of first name + first 5 letters of last name + month + day of your birth@my.nl.edu.
Some examples:
George Washington, born February 22: georgwashi0222@my.nl.edu
Scarlet O’Hara, born July 4: scarlohara0704@my.nl.edu
- Need Help? The Helpdesk is available 24 hours a day, 7 days a week. Call toll free 866.813.1177.
DISABILITY SERVICES If you require, or believe you may require, accommodations in accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act, please contact the Office of Diversity, Access and Equity at 847.947.5491 or via email at Erin.Haulotte@nl.edu.
FINANCIAL AID
To apply for Financial Aid you must complete a Free Application for Federal Student Aid (FAFSA). We recommend you apply online by going to the Department of Education’s online site at www.fafsa.ed.gov. You will sign your FAFSA with a PIN. If you do not already have a Department of Education PIN, go to to www.pin.ed.gov request a PIN prior to completing the FAFSA. If you prefer, you may complete a paper FAFSA. To obtain a FAFSA, email the Student Finance Department at StudentFinance@nl.edu. Please place “financial aid packet” in the subject line of your email. You will receive a packet within 5-7 business days. NLU’s school code for the FAFSA form is 001733. A FAFSA must be completed for each academic year. You must be admitted to NLU to be eligible for aid. For further details visit the Financial Aid section of our website http://www.nl.edu/studentservices/finaid or call 800.443.5522, extension 5350.
HEALTH IMMUNIZATIONS
Illinois state law has mandated that if you are entering a private or public four-year institution of higher education, you must provide proof of immunity against measles, mumps, rubella, diphtheria and tetanus. You are exempt from the immunization requirements if you are not an Illinois resident, you were born before January 1, 1957, are enrolled in home study or off-campus courses, are taking less than six quarter hours (four semester hours) or have medical or religious reasons for not receiving vaccines. Completed immunization forms are to be sent to University Health Services on the Evanston campus. To acquire an immunization form, go to the following website: http://www.nl.edu/StudentServices/studentaffairs/health.cfm
LOCATING YOUR CLASSROOM
Each campus in the Chicago area has class listings with room locations posted on bulletin boards and/or display boards as you enter the building.
MONTHLY STUDENT ACCOUNT STATEMENTS
Each month the Student Finance Office produces an electronic invoice/statement available online for all students. You will not be sent a paper bill via standard US mail (unless you elect to pay the $100 per term email opt out fee). You are responsible for accessing the statement. All online services are available through the NLU student portal. Access the portal at http://my.nl.edu. A user name and password are required to retrieve information. You may call 312.261.3202 with all billing inquiries.
NLU LIBRARY
Books, Journals, Online Reserve Readings, Reference and Research Assistance, Internet Resources—Log on at http://my.nl.edu, and on the Home Page click on the NLU Resources/NLU Library Database link. For more information call 847.905.2505 or 800.443.5522, ext. 2505.
SMOKING POLICY
Smoking is not allowed in NLU Buildings.
STUDENT GUIDEBOOK
You are responsible for learning about University policies and procedures. This information is located in the Student Guidebook along with campus information and services. The Student Guidebook is available at each campus and at the following website: http://www.nl.edu/provost/handbook.cfm
STUDENT ID CARD
Your Student ID Card can be used in a combination of the following ways: general identification, photo-identification, Illinet Library Patron Program, duplication for personal use, food service at the Evanston Campus, and vending equipment at the Evanston and Lisle campuses. Student ID Cards are issued based on registration data, without a photo imprint. Due to the variety of programs and start dates offered at NLU, cards are mailed weekly after the drop/add period at the beginning of the academic year. You will receive a non-photo card that can be exchanged for a photo-ID Card at a card production site located at the Chicago, Evanston, Lisle, or Wheeling campus for a $10.00 fee. Please contact the Campus Administration office for their photo-ID hours.
TOLL-FREE TELEPHONE NUMBER
Any NLU extension number can be reached by calling the toll-free number —800.443.5522.
TUTORING
The Center for Academic Development (CAD) is your learning center at National-Louis University (NLU). Along with our sister department, Prior Learning Assessment (PLA), we are committed to helping students get the most out of their learning experience and to supporting faculty in their teaching. We do this through a variety of services designed specifically to address students' needs—learning assistance and tutoring in-person and online; test preparation workshops; in-class presentations; workshops on a variety of topics; initial assessment of students’ academic skills; plus various other forms of assistance, including accommodations for students who have special academic needs. For further information, please visit us online at www.nl.edu/cad.
UNCLASSIFIED UNDERGRADUATE STUDENTS
Undergraduate students who, for valid reasons, cannot complete the Admission application file before registration may be allowed to enroll as Unclassified Students. In all cases, you must have on file a completed Application for Admission. Permission to enroll in the Unclassified Status is given by the Director of Admissions. You may attend with an Unclassified Status for one term only. It is your responsibility to make certain that the admission requirements are completed well before the end of the first term of enrollment. While enrolled as an unclassified student, you are not eligible for financial assistance.
WITHDRAWAL FROM A COURSE
This policy applies to students who withdraw from one or more courses but do not withdraw from all coursework for a term. Courses from which you may withdraw on or prior to the last day of the designated drop period will have an indication of drop entered in the student system. Drop periods are set by University policy and are based on the student type and level. You will receive a full refund of the tuition charge for all courses with a drop designation. If you withdraw from a course(s) after the drop period you will receive a "W" grade and will not receive a tuition credit unless you completely withdraw from the University. Withdrawal from a course must be in writing or by submission of an Add/Drop Form to the Office of the Registrar.
WITHDRAWAL FROM THE UNIVERSITY
For refund purposes, a student is determined to have withdrawn from the University when that student drops or withdraws from ALL coursework for a term. In order to obtain a refund, you must officially withdraw in writing through the Registrar's Office. * An administrative fee of $100 or 5% of total institutional charges, whichever is less, will be assessed on all withdrawals.
- Withdraw no later than the end of the second week of the term: 100% refund less administrative fee.
- Withdraw after the second week of the term and up to 60% completion of the term: Refund is based on the percentage of the term remaining when the student withdraws less the administrative fee.
- Withdraw after 60% of the term has been completed: No Refund.
ANY OTHER QUESTIONS?
If you have any questions regarding this information, or other related NLU questions, simply contact the Student Affairs Office at 800.443.5522 ext. 3568.
