National Louis University is committed to building an inclusive university community that welcomes, values, respects and accommodates students from diverse backgrounds and abilities.
We work hard to ensure that all facilities and programs are fully accessible for all students regardless of disabling condition. If you are in need of physical or learning assistance, we want you to feel at home at NLU.
For additional information, faculty can also view the Faculty Guide for Supporting Full Access for All Students.
In accordance with the Americans with Disabilities Act (1990) and Section 504 of the Rehabilitation Act (1973), NLU strives to ensure academic access through a variety of means including, but not limited to the following:
Extended time to complete admissions assessments or course exams that are required to be completed within a specified timeframe. Testing accommodations are approved for students who may be impacted by visual or processing deficits. Typically, students will be approved for extended time for those exams that are governed by a defined time limit.
If a student has been approved for a separate, reduced distraction environment for testing, this service can be fulfilled with the assistance of Library & Learning Support. Students initiate the process by arranging for a date and time with Library & Learning Support, and the professor follows up by sending a Testing Requests Procedures Form indicating the parameters for the exam to the Learning Support Specialist for ADA access services to firstname.lastname@example.org. Faculty can find this form attached to the student’s Faculty Memo of Approved Accommodations which is sent via NLU email at or near the beginning of the term.
Note-taking assistance is needed for students with physical dexterity or mental processing deficits. This service can be accomplished by another student in the class who would provide a copy of his/her class notes to the student with the need after each class session. Please see the Note-Taking Assistance Form below.
Students with print-related disabilities are entitled to the same access to their textbooks and other required print material as their fellow non-disabled students. As such, NLU has partnered with a number of outlets that provide this material in an alternate format for these students.
For classes that meet in person, ASL interpreting services are provided as an accommodation for students who are deaf/hard of hearing when the hearing loss significantly impacts the student’s ability to access the learning environment. The Learning Support Specialist for ADA access services coordinates such services.
An accessibility workstation is available during library hours at our Chicago, North Shore, Wheeling, and Lisle campus libraries. The workstation includes an electronic lift table, an all-in-one computer, and a text-to-speech accessibility scanner/book reader with optical character recognition capability. View a video tutorial to learn more about using the accessibility workstation (YouTube Video).
For all academic accommodation requests, students can contact Peter Ploegman, Library & Learning Support Specialist, by phone at 312-261-3329 or x3329 or via email at email@example.com.
Please read below for the Students with Disabilities Grievance Procedure.
Informal Complaint Procedure If a student is comfortable doing so, s/he should speak first about the concerns with his or her faculty member, program director or college dean. In these discussions, a satisfactory resolution may be readily found. An applicant who feels s/he has been discriminated against because of a disability and is uncertain about filing a formal complaint may wish to discuss the question informally with the designated Library and Learning Support Specialist 8 at 312.261.3329. This informal discussion may result in the development of an approach enabling the student or applicant to deal with the situation or the complaint may be taken under formal review.
Formal Grievance Procedure A student or applicant who decides to file a formal complaint should contact the University Ombudsman, 312.261.3461. If the grievance concerns the actions of the University Ombudsman, contact the Vice President of Student Services at 847.947.5409. All other grievances will be promptly investigated and reviewed by the University Ombudsman. The purpose of the review is to determine if University policy and applicable federal and local law have been followed and, if not, to address the consequences that may have resulted and take appropriate corrective action. Information relevant to the matter may be requested from the involved parties. The University Ombudsman will provide a response notifying the student or applicant of the findings and recommendations.
A student or applicant who uses the complaint procedure must not be retaliated against for doing so. The student or applicant may choose another student, faculty or staff employee to accompany him or her through the procedure. The other student or employee may help to express the complaint. A student or applicant who finds that a complaint is not resolved to his or her satisfaction may appeal to the Director of Student Experience or Vice President of Student Services. The finding and response from either of these officers is the final response for the University. Additionally, a student or applicant who believes that s/he has been harassed or discriminated against because of a disability can file a Charge of Discrimination at their regional U.S. Department of Education Office for Civil Rights. The Illinois regional office is located at 500 W. Madison St., Chicago, IL, 60661. The Florida regional office is located at 61 Forsyth St. W, Ste. 19T10, Atlanta, GA 30303.